Alibaba Enterprise Mailbox

Notice:

For users who newly purchase Alibaba corporate mailboxes in 2024, the administrator will enable the third-party login password by default. After enabling it, employees only need to enter the third-party password when integrating salesmartly, or ask the administrator to turn off the third-party password, then they only need to enter the password.

1. Password login

The default SMTP sending function of Alibaba Enterprise Mailbox has been enabled. You can log in directly by clicking [Generate a new password]. The steps are as follows:

Notice:

If you fail to add a client-exclusive password when you click Generate New Password (error code: 80002), try changing the device to Chinese (Figure 1). After clicking OK, the Ali Enterprise Mailbox has disabled the third-party client password switch by default, and you need to turn it on.

2. Authorization code login

If it is not enabled, please refer to the following steps:

Log in as an administrator [ Domain Management Console - Organization and Users - Employee Account Management ] - Click the corresponding account name - Check Enable POP3/SMTP service, Enable IMAP/SMTP service - Click Save .

3. Turn off two-factor authentication

You need to turn off two-factor authentication, otherwise the integration will fail. Go to Settings in the upper left corner - Click Account Security - Click Account Security - Turn off Two-Factor Authentication .

Last modified: 2024-10-30Powered by