How to Integrate WhatsApp Business API with Third-Party Platforms

1. Introduction

We provide YCloud, NxCloud, Chat App, ITNIO TECH agent integration to help you access faster! The following are the integration steps for the agent platform.

 

2. Step-by-Step Guide

2.1. Integrate YCloud business API number

Please register the YCloud first, add WABA/number through the YCloud, and then synchronize it to SaleSmartly through the YCloud API:

https://www.ycloud.com/?utm_invite_code=fangchen

 

2.1.1 Log in to Ycloud

If you have registered a YCloud account, please log in first: https://www.ycloud.com/console/#/entry/login

Open [ Verify]-[ Getting started ] to view and copy the API Key.

2.1.2 Tutorial on registering a WhatsApp API number in Ycloud

Bind WhatsApp account: https://www.ycloud.com/console/#/app/whatsApp/getStarted

Binding tutorial: https://www.bilibili.com/video/BV1Aa4y1g7di/

2.1.3 Fill in the API Key into the SaleSmartly

Open the [ Integration-WhatsApp API ] page in the SaleSmartly and click the Add Number button.

In the integrated pop-up window, fill in the YCloud API Key and click the OK button to complete the YCloud commercial API number access.

2.2. Integrate NxCloud business API number

Please register NxCloud first, fill in the corresponding information, and then add WABA/number through NxCloud , which can be synchronized to SaleSmartly.

NxCloud login URL: https://www.nxcloud.com/client/login

2.2.1 Log in to NxCloud and copy AccessKey and AccessSecret

After logging in to the NxCloud, go to [ Console-Homepage ], find the AccessKey and AccessSecret values and copy them.

Fill in the SaleSmartly-NxCloud integration pop-up window, as shown below.

2.2.2 Add NxCloud application

In the NxCloud [ WhatsApp-Customer Application ] > click the Add button > fill in the application name (customizable), Webhook, set the status to Enabled, and complete the application addition.

Among them, Webhook is obtained and filled in from the SaleSmartly background.

Get the Webhook in the SaleSmartly, as shown below. Copy it and fill it in the new application pop-up window above.

After successfully adding the application, copy the AppKey of the application.

Fill the copied AppKey into the SaleSmartly integration pop-up window. Now all fields have been filled in. Click the OK button to complete the NxCloud access.

2.2.3 Register WABA/Number in NxCloud

In the NxCloud, open the [ WhatsApp-Customer ] application page and click the list operation item Number to open the number list page, where you can perform embedded registration of Waba/numbers and add message templates.

In the SaleSmartly, click the Synchronize button to sync the latest Waba/number registered on NxCloud.

3. Integrate ChatApp business API number

3.1 Log in to Alibaba Cloud

First, register/log in to the Alibaba Cloud service (note that the account you are logging in to is an enterprise account): https://chatapp.console.aliyun.com/dychatapp/whatsapp/list

3.2 Click AccessKey Management

3.3 Create User

Click Create User > Fill in user account information > Check OpenAPI call access > Click OK.

3.4 Obtaining the AccessKey ID and AccessKey Secret

Click Copy to copy the AccessKey ID and AccessKey Secret.

Note: You need to save the AccessKey information in time. It can only be copied and obtained when it is created, so you need to save it carefully!

3.5 Authorization

Click Authorization > Add Authorization > Search and fill in the account you just created > Search for Chat in the permissions below > Check Read-only management and Manage ChatApp permissions > Click OK.

Authorization is successful.

3.6 Fill in the callback address

3.7 Fill in the key

Click ChatApp > fill in the AccessKey ID and AccessKey Secret obtained at the beginning > click OK, and the configuration is successful.

4. Integrate ITNIO TECH Business API Number

Please register ITNIO TECH first, fill in the corresponding information, and then add WABA/number through ITNIO TECH, which can be synchronized to SaleSmartly.

4.1 Fill in the registration form and log in to ITNIO TECH

First register/log in to ITNIO TECH service https://www.itniotech.cn/product/whatsapp/

4.2 Get API Key and API Secret

After successful login, you can get the API Key and API Secret on the homepage, click Copy, return to the integration interface and paste them to the corresponding location.

Return to the integration and paste it into the corresponding position.

4.3 Get APP ID

To obtain the AppID, you need to register a WhatsApp account. If your ITNIO TECH account has already registered a WhatsApp account, you can skip this step.

Click WhatsApp on the left > Click WhatsApp account after entering > Click Register WhatsApp account and follow the process to complete the account registration.

Note: Real-name authentication is required to register a WhatsApp account.

After registration is complete, you can obtain the App ID, copy and paste it to the corresponding location, click OK , and the integration will be successful.