{"data":{"id":"783711","string_id":"wadtwBDf","status":"1","parent_id":"359763","slug":"wadtwBDf","order":"0","name":"Access Guide","type":"1","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"1778062715","add_time":"1778062715","update_time":"1784527641","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"parent_name":"Channel Integration","parent_type":"1","parent_slug":"integration","child":[{"id":"783712","string_id":"nvrFToDV","status":"1","parent_id":"783711","slug":"how-to-register-whatsapp-business-api","order":"5","name":"WhatsApp API Registration and Access Guide","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"WhatsApp API Registration and Access Guide","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1778062715","add_time":"1778062715","update_time":"1784527641","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"783634\", \"359763\"]","content":{"content_id":"783712","content":"

1. Function Introduction<\/span><\/span><\/span><\/h2>\n
We offer two ways to register for the WhatsApp API through SaleSmartly. The following details the two registration methods and the registration process to help you access it faster! The following are the integration steps for each method.<\/span><\/span><\/span><\/p>\n
2. Registration Method Introduction<\/span><\/strong><\/span><\/span><\/h2>\n
<\/p>\n
1. Register through Alibaba Cloud (no credit card required)<\/span><\/strong><\/span><\/span><\/h3>\n
Alibaba Cloud is a Business Partner of Meta and provides direct access to the WhatsApp API through Alibaba Cloud's Chat App Message Service. SaleSmartly, as the ISV for Chat App, provides messaging and billing services for this number. The fee is an additional $0.005 per message sent on top of the official price.<\/strong> Specific usage fee details and fee schedules for the number after registration can be found in the \"Message Bill\" list.<\/p>\n
Click on the registration guide to view the specific process<\/a><\/p>\n
2. Register via WhatsApp Cloud API (credit card binding required in Meta backend)<\/span><\/strong><\/span><\/span><\/h3>\n
SaleSmartly is Meta's Tech Partner, providing messaging services through Meta's WhatsApp Cloud API. Payments are made directly to the official account via a linked credit card. SaleSmartly does not charge any additional service fees.<\/p>\n
Click on the registration guide to view the specific process<\/a><\/p>\n
<\/p>\n
<\/div>\n
<\/p>\n
<\/p>\n
<\/p>","pure_content":"1. Function Introduction\nWe offer two ways to register for the WhatsApp API through SaleSmartly. The following details the two registration methods and the registration process to help you access it faster! The following are the integration steps for each method.\n2. Registration Method Introduction\n\n1. Register through Alibaba Cloud (no credit card required)\nAlibaba Cloud is a Business Partner of Meta and provides direct access to the WhatsApp API through Alibaba Cloud's Chat App Message Service. SaleSmartly, as the ISV for Chat App, provides messaging and billing services for this number. The fee is an additional $0.005 per message sent on top of the official price. Specific usage fee details and fee schedules for the number after registration can be found in the \"Message Bill\" list.\nClick on the registration guide to view the specific process\n2. Register via WhatsApp Cloud API (credit card binding required in Meta backend)\nSaleSmartly is Meta's Tech Partner, providing messaging services through Meta's WhatsApp Cloud API. Payments are made directly to the official account via a linked credit card. SaleSmartly does not charge any additional service fees.\nClick on the registration guide to view the specific process","is_draft":"0","editor_type":"3","file_path":"","add_time":"1778062717","update_time":"1782980866"},"pure_content":"1. Function Introduction\nWe offer two ways to register for the WhatsApp API through SaleSmartly. The following details the two registration methods and the registration process to help you access it f"},{"id":"783714","string_id":"9vlDKm96","status":"1","parent_id":"783711","slug":"whatsapp-bsp-api-integration","order":"4","name":"How to Integrate WhatsApp Business API with Third-Party Platforms","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"How to Integrate WhatsApp Business API with Third-Party Platforms","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1778062720","add_time":"1778062720","update_time":"1784527641","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"783634\", \"359763\"]","content":{"content_id":"783714","content":"
1. Introduction<\/span><\/span><\/span><\/h2>\n
We provide YCloud, NxCloud, Chat App, ITNIO TECH agent integration to help you access faster! The following are the integration steps for the agent platform.<\/span><\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/div>\n
2. Step-by-Step Guide<\/span><\/strong><\/span><\/span><\/h2>\n2.1. Integrate YCloud business API number<\/span><\/strong><\/span><\/span><\/h3>\n
Please register the YCloud first, add WABA\/number through the YCloud, and then synchronize it to SaleSmartly through the YCloud API:<\/span><\/span><\/span><\/p>\n
https:\/\/www.ycloud.com\/?utm_invite_code=fangchen<\/span><\/span><\/span><\/a><\/p>\n
<\/h4>\n
2.1.1 Log in to Ycloud<\/span><\/strong><\/span><\/span><\/h4>\n
If you have registered a YCloud account, please log in first: https:\/\/www.ycloud.com\/console\/#\/entry\/login<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Registered$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
Open [<\/span><\/span><\/span> Verify]-<\/span><\/strong><\/span><\/span>[<\/span><\/span><\/span> Getting started<\/span><\/strong><\/span><\/span> ] to view and copy the API Key.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Getting$ <\/div>\n <\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
2.1.2 Tutorial on registering a WhatsApp API number in Ycloud<\/span><\/strong><\/span><\/span><\/h4>\nBind WhatsApp account:<\/span><\/span><\/span> https:\/\/www.ycloud.com\/console\/#\/app\/whatsApp\/getStarted<\/span><\/span><\/span><\/a><\/span><\/p>\n
Binding tutorial:<\/span><\/span><\/span> https:\/\/www.bilibili.com\/video\/BV1Aa4y1g7di\/<\/span><\/span><\/span><\/a><\/span><\/p>\n
<\/p>\n
2.1.3 Fill in the API Key into the SaleSmartly<\/span><\/strong><\/span><\/span><\/h4>\n
Open the [<\/span><\/span><\/span> Integration-WhatsApp API<\/span><\/strong><\/span><\/span> ] page in the SaleSmartly and click<\/span><\/span><\/span> the Add Number<\/span><\/strong><\/span><\/span> button.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n <\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
In the integrated pop-up window, fill in the YCloud API Key and click<\/span><\/span><\/span> the OK<\/span><\/strong><\/span><\/span> button to complete the YCloud commercial API number access.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n <\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/div>\n
2.2. Integrate NxCloud business API number<\/span><\/strong><\/span><\/span><\/h3>\nPlease register NxCloud first, fill in the corresponding information, and then add WABA\/number through NxCloud , which can be synchronized to SaleSmartly.<\/span><\/span><\/span><\/blockquote>\n
NxCloud login URL:<\/span><\/span><\/span> https:\/\/www.nxcloud.com\/client\/login<\/span><\/span><\/span><\/a><\/p>\n
2.2.1 Log in to NxCloud and copy AccessKey and AccessSecret<\/span><\/strong><\/span><\/span><\/h4>\n
After logging in to the NxCloud, go to [<\/span><\/span><\/span> Console-Homepage<\/span><\/strong><\/span><\/span> ]<\/span><\/span><\/span>, find the AccessKey and AccessSecret values and copy them.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Find$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
Fill in the SaleSmartly-NxCloud integration pop-up window, as shown below.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
2.<\/span><\/strong><\/span><\/span>2.2 Add NxCloud application<\/span><\/strong><\/span><\/span><\/h4>\n
In the NxCloud [<\/span><\/span><\/span> WhatsApp-Customer Application <\/span><\/strong><\/span><\/span>]<\/span><\/span><\/span> > click<\/span><\/span><\/span> the Add<\/span><\/strong><\/span><\/span> button > fill in<\/span><\/span><\/span> the application name (customizable), Webhook<\/span><\/strong><\/span><\/span>, set the status to<\/span><\/span><\/span> Enabled<\/span><\/strong><\/span><\/span>, and complete the application addition.<\/span><\/span><\/span><\/p>\n
Among them, Webhook is obtained and filled in from the SaleSmartly background.<\/span><\/span><\/span><\/blockquote>\n
<\/span><\/span><\/p>\n
$\"Add$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
Get the Webhook in the SaleSmartly, as shown below. Copy it and fill it in the new application pop-up window above.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Get$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
After successfully adding the application, copy the AppKey of the application.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Copy$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
Fill the copied AppKey into the SaleSmartly integration pop-up window. Now all fields have been filled in. Click<\/span><\/span><\/span> the OK<\/span><\/strong><\/span><\/span> button to complete the NxCloud access.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/div>\n
<\/h4>\n
2.2.3 Register WABA\/Number in NxCloud<\/span><\/strong><\/span><\/span><\/h4>\n
In the NxCloud, open the [<\/span><\/span><\/span> WhatsApp-Customer<\/span><\/strong> <\/span><\/span>]<\/span><\/span><\/span> application page and click the list operation item Number to open the number list page, where you can perform<\/span><\/span><\/span> embedded registration of<\/span><\/strong><\/span><\/span> Waba\/numbers and add message templates.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Register$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
In the SaleSmartly, click<\/span><\/span><\/span> the Synchronize<\/span><\/strong><\/span><\/span> button to sync the latest Waba\/number registered on NxCloud.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/div>\n
3. Integrate ChatApp business API number<\/span><\/span><\/span><\/h3>\n
3.1 Log in to Alibaba Cloud<\/span><\/strong><\/span><\/span><\/h4>\n
First, register\/log in to the Alibaba Cloud service (note that the account you are logging in to is an enterprise account):<\/span><\/span><\/span> https:\/\/chatapp.console.aliyun.com\/dychatapp\/whatsapp\/list<\/span><\/span><\/span><\/a><\/p>\n
<\/span><\/span><\/p>\n
$\"Log$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
3.2 Click AccessKey Management<\/span><\/strong><\/span><\/span><\/h4>\n
<\/span><\/span><\/p>\n
$\"Click$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
3.3 Create User<\/span><\/strong><\/span><\/span><\/h4>\n
Click<\/span><\/span><\/span> Create User<\/span><\/strong><\/span><\/span> > Fill in<\/span><\/span><\/span> user account information<\/span><\/strong><\/span><\/span> > Check<\/span><\/span><\/span> OpenAPI call access<\/span><\/strong><\/span><\/span> > Click<\/span><\/span><\/span> OK<\/span><\/strong><\/span><\/span>.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Create$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
3.4 Obtaining the AccessKey ID and AccessKey Secret<\/span><\/strong><\/span><\/span><\/h4>\n
Click<\/span><\/span><\/span> Copy<\/span><\/strong><\/span><\/span> to copy the AccessKey ID and AccessKey Secret.<\/span><\/span><\/span><\/p>\n
Note:<\/span><\/strong><\/span><\/span> You need to save the AccessKey information in time. It can only be copied and obtained when it is created, so you need to save it carefully!<\/span><\/span><\/span><\/blockquote>\n
<\/span><\/span><\/p>\n
$\"Obtain$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
3.5 Authorization<\/span><\/strong><\/span><\/span><\/h4>\n
Click<\/span><\/span><\/span> Authorization<\/span><\/strong><\/span><\/span> ><\/span><\/span><\/span> Add Authorization<\/span><\/strong><\/span><\/span> > Search and fill in the account you just created > Search for<\/span><\/span><\/span> Chat<\/span><\/strong><\/span><\/span> in the permissions below > Check<\/span><\/span><\/span> Read-only management and Manage ChatApp permissions<\/span><\/strong><\/span><\/span> > Click<\/span><\/span><\/span> OK<\/span><\/strong><\/span><\/span>.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Authorization\"$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
Authorization is successful.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Authorization$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
3.6 Fill in the callback address<\/span><\/strong><\/span><\/span><\/h4>\n
•<\/span> Copy the corresponding callback address.<\/span><\/span><\/span><\/div>\n
<\/span><\/span><\/p>\n
$\"Fill$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
•<\/span> Enter the Chat message service interface (you can enter this interface through the search above), click<\/span><\/span><\/span> Channel Management<\/span><\/strong><\/span><\/span> > Click<\/span><\/span><\/span> Channel Webhook Settings<\/span><\/strong><\/span><\/span> > Paste<\/span><\/span><\/span> Notification Callback Address<\/span><\/strong><\/span><\/span> ><\/span><\/span><\/span> OK<\/span><\/strong><\/span><\/span>.<\/span><\/span><\/span><\/div>\n
<\/span><\/span><\/p>\n
$\"$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
•<\/span> Click<\/span><\/span><\/span> Channel Management<\/span><\/strong><\/span><\/span> > Click<\/span><\/span><\/span> Webhook Settings<\/span><\/strong><\/span><\/span> > Paste<\/span><\/span><\/span> the status report callback address and message uplink callback address<\/span><\/strong><\/span><\/span> ><\/span><\/span><\/span> OK<\/span><\/strong><\/span><\/span>.<\/span><\/span><\/span><\/div>\n
<\/span><\/span><\/p>\n
$\"Paste$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
3.7 Fill in the key<\/span><\/strong><\/span><\/span><\/h4>\n
Click<\/span><\/span><\/span> ChatApp<\/span><\/strong><\/span><\/span> > fill in the AccessKey ID and AccessKey Secret obtained at the beginning > click<\/span><\/span><\/span> OK<\/span><\/strong><\/span><\/span>, and the configuration is successful.<\/span><\/span><\/span><\/span><\/p>\n
$\"Fill$ <\/div>\n
<\/div>\n
<\/span><\/span><\/span><\/p>\n
<\/p>\n
4. Integrate ITNIO TECH Business API Number<\/span><\/span><\/span><\/h3>\n
Please register ITNIO TECH first, fill in the corresponding information, and then add WABA\/number through ITNIO TECH, which can be synchronized to SaleSmartly.<\/span><\/span><\/span><\/blockquote>\n
4.1 Fill in the registration form and log in to ITNIO TECH<\/span><\/strong><\/span><\/span><\/h4>\n
First register\/log in to ITNIO TECH service<\/span><\/span><\/span> https:\/\/www.itniotech.cn\/product\/whatsapp\/<\/span><\/span><\/span><\/a><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Fill$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
4.2 Get API Key and API Secret<\/span><\/strong><\/span><\/span><\/h4>\n
After successful login, you can get the API Key and API Secret on the homepage, click Copy, return to the integration interface and paste them to the corresponding location.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Get$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
Return to<\/span><\/span><\/span> the integration<\/span><\/strong><\/span><\/span> and paste it into the corresponding position.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
4.3 Get APP ID<\/span><\/strong><\/span><\/span><\/h4>\n
To obtain the AppID, you need to register a WhatsApp account. If your ITNIO TECH account has already registered a WhatsApp account, you can skip this step.<\/span><\/span><\/span><\/blockquote>\n
Click<\/span><\/span><\/span> WhatsApp<\/span><\/strong><\/span><\/span> on the left > Click WhatsApp account<\/strong><\/span><\/span> after entering<\/span><\/span> > Click<\/span><\/span><\/span> Register WhatsApp account<\/span><\/strong><\/span><\/span> and follow the process to complete the account registration.<\/span><\/span><\/span><\/p>\n
Note:<\/span><\/strong><\/span><\/span> Real-name authentication is required to register a WhatsApp account.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
$\"Get$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
After registration is complete, you can obtain the App ID, copy and paste it to the corresponding location, click<\/span><\/span><\/span> OK<\/span><\/strong><\/span><\/span> , and the integration will be successful.<\/span><\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/p>","pure_content":"1. Introduction\nWe provide YCloud, NxCloud, Chat App, ITNIO TECH agent integration to help you access faster! The following are the integration steps for the agent platform.\n \n\n\n2. Step-by-Step Guide\n2.1. Integrate YCloud business API number\nPlease register the YCloud first, add WABA\/number through the YCloud, and then synchronize it to SaleSmartly through the YCloud API:\nhttps:\/\/www.ycloud.com\/?utm_invite_code=fangchen\n \n2.1.1 Log in to Ycloud\nIf you have registered a YCloud account, please log in first: https:\/\/www.ycloud.com\/console\/#\/entry\/login\n\n\n \n\n\nOpen [ Verify]-[ Getting started ] to view and copy the API Key.\n\n\n \n\n\n2.1.2 Tutorial on registering a WhatsApp API number in Ycloud\nBind WhatsApp account: https:\/\/www.ycloud.com\/console\/#\/app\/whatsApp\/getStarted\nBinding tutorial: https:\/\/www.bilibili.com\/video\/BV1Aa4y1g7di\/\n\n2.1.3 Fill in the API Key into the SaleSmartly\nOpen the [ Integration-WhatsApp API ] page in the SaleSmartly and click the Add Number button.\n\n\n \n\n\nIn the integrated pop-up window, fill in the YCloud API Key and click the OK button to complete the YCloud commercial API number access.\n\n\n \n\n\n\n2.2. Integrate NxCloud business API number\nPlease register NxCloud first, fill in the corresponding information, and then add WABA\/number through NxCloud , which can be synchronized to SaleSmartly.\nNxCloud login URL: https:\/\/www.nxcloud.com\/client\/login\n2.2.1 Log in to NxCloud and copy AccessKey and AccessSecret\nAfter logging in to the NxCloud, go to [ Console-Homepage ], find the AccessKey and AccessSecret values and copy them.\n\n\n \n\n\nFill in the SaleSmartly-NxCloud integration pop-up window, as shown below.\n\n\n \n\n\n2.2.2 Add NxCloud application\nIn the NxCloud [ WhatsApp-Customer Application ] > click the Add button > fill in the application name (customizable), Webhook, set the status to Enabled, and complete the application addition.\nAmong them, Webhook is obtained and filled in from the SaleSmartly background.\n\n\n \n\n\nGet the Webhook in the SaleSmartly, as shown below. Copy it and fill it in the new application pop-up window above.\n\n\n \n\n\nAfter successfully adding the application, copy the AppKey of the application.\n\n\n \n\n\nFill the copied AppKey into the SaleSmartly integration pop-up window. Now all fields have been filled in. Click the OK button to complete the NxCloud access.\n\n\n\n\n\n\n2.2.3 Register WABA\/Number in NxCloud\nIn the NxCloud, open the [ WhatsApp-Customer ] application page and click the list operation item Number to open the number list page, where you can perform embedded registration of Waba\/numbers and add message templates.\n\n\n \n\n\nIn the SaleSmartly, click the Synchronize button to sync the latest Waba\/number registered on NxCloud.\n\n\n \n\n\n\n3. Integrate ChatApp business API number\n3.1 Log in to Alibaba Cloud\nFirst, register\/log in to the Alibaba Cloud service (note that the account you are logging in to is an enterprise account): https:\/\/chatapp.console.aliyun.com\/dychatapp\/whatsapp\/list\n\n\n \n\n\n3.2 Click AccessKey Management\n\n\n \n\n\n3.3 Create User\nClick Create User > Fill in user account information > Check OpenAPI call access > Click OK.\n\n\n \n\n\n3.4 Obtaining the AccessKey ID and AccessKey Secret\nClick Copy to copy the AccessKey ID and AccessKey Secret.\nNote: You need to save the AccessKey information in time. It can only be copied and obtained when it is created, so you need to save it carefully!\n\n\n \n\n\n3.5 Authorization\nClick Authorization > Add Authorization > Search and fill in the account you just created > Search for Chat in the permissions below > Check Read-only management and Manage ChatApp permissions > Click OK.\n\n\n \n\n\nAuthorization is successful.\n\n\n \n\n\n3.6 Fill in the callback address\n• Copy the corresponding callback address.\n\n\n \n\n\n• Enter the Chat message service interface (you can enter this interface through the search above), click Channel Management > Click Channel Webhook Settings > Paste Notification Callback Address > OK.\n\n\n \n\n\n• Click Channel Management > Click Webhook Settings > Paste the status report callback address and message uplink callback address > OK.\n\n\n \n\n\n3.7 Fill in the key\nClick ChatApp > fill in the AccessKey ID and AccessKey Secret obtained at the beginning > click OK, and the configuration is successful.\n\n \n\n\n4. Integrate ITNIO TECH Business API Number\nPlease register ITNIO TECH first, fill in the corresponding information, and then add WABA\/number through ITNIO TECH, which can be synchronized to SaleSmartly.\n4.1 Fill in the registration form and log in to ITNIO TECH\nFirst register\/log in to ITNIO TECH service https:\/\/www.itniotech.cn\/product\/whatsapp\/\n\n\n \n\n\n\n\n4.2 Get API Key and API Secret\nAfter successful login, you can get the API Key and API Secret on the homepage, click Copy, return to the integration interface and paste them to the corresponding location.\n\n\n \n\n\n\nReturn to the integration and paste it into the corresponding position.\n\n\n \n\n\n\n\n4.3 Get APP ID\nTo obtain the AppID, you need to register a WhatsApp account. If your ITNIO TECH account has already registered a WhatsApp account, you can skip this step.\nClick WhatsApp on the left > Click WhatsApp account after entering > Click Register WhatsApp account and follow the process to complete the account registration.\nNote: Real-name authentication is required to register a WhatsApp account.\n\n\n \n\n\n\n\nAfter registration is complete, you can obtain the App ID, copy and paste it to the corresponding location, click OK , and the integration will be successful.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1778062724","update_time":"1778480136"},"pure_content":"1. Introduction\nWe provide YCloud, NxCloud, Chat App, ITNIO TECH agent integration to help you access faster! The following are the integration steps for the agent platform.\n \n\n\n2. Step-by-Step G"},{"id":"783718","string_id":"MzAiVMbR","status":"1","parent_id":"783711","slug":"register-whatsapp-api-number-via-alibaba-cloud","order":"3","name":"Register a WhatsApp API number through Alibaba Cloud.","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"Self-Service Registration of WhatsApp API Number","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1778062732","add_time":"1778062732","update_time":"1784527641","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"783718\", \"783711\", \"783710\", \"783634\", \"359763\"]","content":{"content_id":"783718","content":"
Preparation:<\/h2>\n
Your WhatsApp business account requires the following information. Please be sure to prepare this information:<\/span><\/div>\n
\n
\n
Your brand display name<\/span><\/div>\n<\/li>\n
\n
Your company's legal name<\/span><\/div>\n<\/li>\n
\n
Your company's official address<\/span><\/div>\n<\/li>\n
\n
Log in with your FB account and use that account to configure your WhatsApp business account<\/span><\/div>\n<\/li>\n
A mobile number that is not registered with WhatsApp is used to receive the code<\/span><\/li>\n<\/ul>\n
(Note that WhatsApp API will incur message fees, you can click here to view details)<\/a><\/span><\/p>\n
<\/p>\n
Specific operations:<\/span><\/h2>\n
1. Go to [Integration] - [WhatsApp API] - [Registration Number] - [Connect]<\/span><\/h3>\n
2. <\/span>Click [Use Facebook Authorization]<\/h3>\n
<\/div>\n
<\/div>\n
3. Click to continue logging in as xxxx<\/span><\/h3>\n
$\"Click$ <\/div>\n
<\/div>\n
4. <\/span>Click [Get Started]<\/h3>\n
$\"Get$ <\/div>\n
<\/div>\n
5. Select your Meta business account and continue<\/span><\/h3>\n
$\"Select$ <\/div>\n
<\/div>\n
$\"Create$ <\/div>\n
<\/div>\n
6. Select \"Other\" for the type. Website is optional, or fill in the niche website that can be accessed normally<\/span><\/h3>\n
$\"Fill$ <\/div>\n
<\/div>\n
7. Enter the number you have never registered for WhatsApp APP, select the verification method and continue<\/span><\/h3>\n
$\"Enter$ <\/div>\n
<\/div>\n
<\/div>\n
8. Enter the received verification code and continue<\/span><\/h3>\n
$\"Enter$ <\/div>\n
<\/div>\n
9. Click Add Payment Method\/Finish<\/span><\/h3>\n
$\"Add$ <\/div>\n
<\/div>\n
<\/div>\n
When you see the screenshots above, you have completed the self-service registration process for the WhatsApp API number.<\/span><\/div>\n
Next, you need to wait for the official Facebook review number to be approved. The official Facebook review time is 24 hours. The specific details are subject to the official Facebook review, not SaleSmartly review.<\/span><\/span><\/div>\n
<\/div>\n
\n<\/colgroup>\n\n\n
\n
After Facebook's official review is passed, it will be automatically synchronized in the SaleSmartly<\/strong> system.<\/span><\/div>\n
If it is not synchronized in the SaleSmartly<\/strong> system, please repeat the above steps to register the WhatsApp API number and synchronize it to the SaleSmartly system<\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
<\/div>\n
<\/div>\n
10. Check Facebook audit results<\/span><\/h3>\n
Please visit the following link:<\/strong> https:\/\/business.facebook.com\/settings\/people\/<\/a><\/span><\/div>\n
$\"Click$ <\/div>\n
<\/div>\n
$\"Check$ <\/div>\n
<\/div>\n
$\"Check$ <\/div>\n
<\/p>\n
Frequently asked questions<\/h2>\n
1. Why is the self-registration number invalid in SaleSmartly\/The number is still not displayed after the self-registration number authorization<\/span><\/h3>\n
The official error code for self-service registration can be found at: Embedded registration process error<\/a><\/div>\n
<\/div>\n
(1) The number is still under review. Please refer to [ View Facebook Review Results<\/a> ]<\/span><\/div>\n
(2) After Facebook's official review is passed, it will be automatically synchronized in the SaleSmartly<\/strong> system. If it is not synchronized in the SaleSmartly<\/strong> system, please repeat the above steps to register the WhatsApp API number to synchronize it to the SaleSmartly system. For details, see: [ Self-service registration of WhatsApp API number tutorial<\/a> ]<\/span><\/div>\n
$\"Self-registration$ <\/div>\n
<\/h3>\n
2. WhatsApp official returns the error reason<\/h3>\n
Please try again. If the problem still cannot be solved, please contact customer service.<\/span><\/p>\n
Reason:<\/strong> This is the information for setting up credit control. Generally, the customer manually sets the currency in Facebook's WABA, so it cannot be bound to Alibaba.<\/span><\/p>\n
Solution:<\/strong> You can only recreate a waba (WhatsApp Business API)<\/span><\/p>\n
$\"WhatsApp$ <\/p>\n
<\/h3>\n3. The number of phone numbers bound to this business account has reached the upper limit<\/span><\/h3>\n
You have reached the upper limit for the number of phone numbers associated with this business account. Please remove a phone number to continue, or request more phone numbers.<\/span><\/p>\n
$\"The$ <\/p>\n
<\/p>\n
Solution:<\/strong> Please refer to step [Figure 1] in [ View Facebook Review Results<\/a> ], and then delete the number in the following image location, as shown below:<\/strong><\/span><\/p>\n
$\"View$ <\/p>\n
<\/p>\n
4. We are unable to verify the Meta business account you selected<\/span><\/h3>\n
\n
\n
\n
We are unable to verify the Meta business account you selected. Please return to the previous page to select another account, or go to the Meta Business Manager to resolve the issue.<\/span><\/p>\n
$\"Unable$ <\/p>\n
<\/p>\n
Reason and solution:<\/strong> This means that your Facebook business management platform, the full English name (Facebook Business Manager), referred to as BM,<\/strong> has been officially banned. In this case, you can only change a BM<\/strong>.<\/span><\/p>\n
<\/p>\n
5. This WhatsApp Business account does not have permission to add phone numbers to this account<\/span><\/h3>\n
Reason:<\/strong> This refers to your Facebook Business Manager platform, which is officially banned, and your Waba (WhatsApp Business API) is blocked.<\/span><\/p>\n
Solution:<\/strong> Replace BM<\/span><\/p>\n
$\"WhatsApp$ <\/p>\n
<\/h4>\n
6. Your business management platform has been banned from using advertising features, including app sharing<\/span><\/h3>\n
Reason and solution:<\/strong> Facebook's business management platform, the full English name (Facebook Business Manager), referred to as BM,<\/strong> has been blocked, replaced with BM.<\/strong><\/span><\/p>\n
$\"Your$ <\/strong><\/span><\/p>\n
<\/p>\n
7.<\/strong> Please try again at another time, or contact the support team to fix the problem<\/span><\/h3>\n
Reason: Facebook official<\/strong> issue. We also rely on Alibaba Cloud to create accounts, but Facebook's official<\/strong> may have temporarily restricted it due to technical reasons.<\/span><\/p>\n
Solution: Change your WhatsApp number<\/strong> or try again at a different time<\/strong><\/span><\/p>\n
$\"Try$ <\/p>\n
<\/h3>\n
8. How can I break the 250 session limit in 24 hours for a self-registered number<\/span><\/h3>\n
Do company verification. Without company verification, there are 250 sessions. For details, see How to authenticate a company in Facebook Business Manager<\/a><\/span><\/p>\n
<\/h3>\n
9. I want to delete the self-service registration number. Where can I delete it<\/span><\/h3>\n
$\"Delete$ <\/p>\n
<\/p>\n
Go to the FB dashboard to delete. For specific steps, see: View Figure 4 in Facebook review results<\/a>.<\/span><\/p>\n
$\"Go$ <\/p>\n
<\/p>\n
10. This phone number has been registered with an existing WhatsApp account<\/span><\/h3>\n
Reason:<\/strong> This number has already been registered as a WhatsApp app number<\/span>
Solution:<\/strong> Change the number or unbind it from the existing account, then return to the current page and re-enter the number<\/span> $\"This$ <\/p>\n
<\/p>\n
\n
11. SaleSmartly system data is being synchronized. Please try again after one hour<\/span><\/span><\/h3>\n
Solution:<\/span><\/strong> Facebook has limited your traffic. Try again after an hour.<\/span><\/p>\n
$\"SaleSmartly$ <\/p>\n
<\/h4>\n12. You are no longer allowed to use Facebook products to run ads. You cannot run ads, manage ad assets, or create new ads or business accounts<\/span><\/h3>\n
Reason:<\/strong> Facebook account advertising permissions have been blocked. For details, click Facebook account<\/a> overview to view.<\/span><\/p>\n
Solution:<\/strong> Complain to Facebook to get unblocked or change the advertising account.<\/span><\/p>\n $\"You$ <\/div>\n
<\/div>\n
<\/div>\n
13. Display \"This waba has been bound in other projects\"<\/h3>\n
Reason:<\/strong> A waba can only be bound to one project, and a waba cannot be bound to two projects at the same time.<\/p>\n
Solution:<\/strong> Transfer this number from the original project to the project that needs to be bound.<\/p>\n
\n
\n
$\"Display$ <\/p>\n
<\/p>\n<\/article>\n<\/div>\n
<\/div>\n
14. After clicking \"Finish\", a message will appear saying \"Please try again. If the problem still cannot be solved, please contact customer service\"<\/h3>\n
Reason:<\/strong> Click Finish to prompt an abnormal error
Solution:<\/strong><\/p>\n
1. Please try the self-service registration process again. Please refer to the tutorial on self-service registration of WhatsApp API number: Click to jump<\/a><\/p>\n
2. Check whether the proxy is turned on. If so, you can switch to the global mode of the proxy. If it still doesn’t work, you can choose to turn off the proxy or switch to some other proxy lines.<\/p>\n
$\"Please$ <\/p>\n
15. Temporary inability to connect to customer<\/span><\/strong><\/h3>\n

Cause:<\/span><\/strong> Official rate limiting<\/span>
Solution:<\/span><\/strong> Please wait patiently for 1–2 hours.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>","pure_content":"Preparation:\nYour WhatsApp business account requires the following information. Please be sure to prepare this information:\n\n\nYour brand display name\n\n\nYour company's legal name\n\n\nYour company's official address\n\n\nLog in with your FB account and use that account to configure your WhatsApp business account\n\nA mobile number that is not registered with WhatsApp is used to receive the code\n\n(Note that WhatsApp API will incur message fees, you can click here to view details)\n\u00a0\nSpecific operations:\n1. Go to [Integration] - [WhatsApp API] - [Registration Number] - [Connect]\n2.\u00a0Click [Use Facebook Authorization]\n\n\u00a0\n3. Click to continue logging in as xxxx\n\n\u00a0\n4.\u00a0Click [Get Started]\n\n\u00a0\n5. Select your Meta business account and continue\n\n\u00a0\n\n\u00a0\n6. Select \"Other\" for the type. Website is optional, or fill in the niche website that can be accessed normally\n\n\u00a0\n7. Enter the number you have never registered for WhatsApp APP, select the verification method and continue\n\n\u00a0\n\u00a0\n8. Enter the received verification code and continue\n\n\u00a0\n9. Click Add Payment Method\/Finish\n\n\u00a0\n\u00a0\nWhen you see the screenshots above, you have completed the self-service registration process for the WhatsApp API number.\nNext, you need to wait for the official Facebook review number to be approved. The official Facebook review time is 24 hours. The specific details are subject to the official Facebook review, not SaleSmartly review.\n\u00a0\n\n\n\n\n After Facebook's official review is passed, it will be automatically synchronized in the SaleSmartly system.\nIf it is not synchronized in the SaleSmartly system, please repeat the above steps to register the WhatsApp API number and synchronize it to the SaleSmartly system\n\n\n\n\n\u00a0\n\u00a0\n10. Check Facebook audit results\nPlease visit the following link: https:\/\/business.facebook.com\/settings\/people\/\n\n\u00a0\n\n\u00a0\n\n\u00a0\nFrequently asked questions\n1. Why is the self-registration number invalid in SaleSmartly\/The number is still not displayed after the self-registration number authorization\nThe official error code for self-service registration can be found at: Embedded registration process error\n\u00a0\n(1) The number is still under review. Please refer to [ View Facebook Review Results ]\n(2) After Facebook's official review is passed, it will be automatically synchronized in the SaleSmartly system. If it is not synchronized in the SaleSmartly system, please repeat the above steps to register the WhatsApp API number to synchronize it to the SaleSmartly system. For details, see: [ Self-service registration of WhatsApp API number tutorial ]\n\n\u00a0\n2. WhatsApp official returns the error reason\nPlease try again. If the problem still cannot be solved, please contact customer service.\nReason: This is the information for setting up credit control. Generally, the customer manually sets the currency in Facebook's WABA, so it cannot be bound to Alibaba.\nSolution: You can only recreate a waba (WhatsApp Business API)\n\n\u00a0\n3. The number of phone numbers bound to this business account has reached the upper limit\nYou have reached the upper limit for the number of phone numbers associated with this business account. Please remove a phone number to continue, or request more phone numbers.\n\n\u00a0\nSolution: Please refer to step [Figure 1] in [ View Facebook Review Results ], and then delete the number in the following image location, as shown below:\n\n\u00a0\n4. We are unable to verify the Meta business account you selected\n\n\n\nWe are unable to verify the Meta business account you selected. Please return to the previous page to select another account, or go to the Meta Business Manager to resolve the issue.\n\n\u00a0\nReason and solution: This means that your Facebook business management platform, the full English name (Facebook Business Manager), referred to as BM, has been officially banned. In this case, you can only change a BM.\n\u00a0\n5. This WhatsApp Business account does not have permission to add phone numbers to this account\nReason: This refers to your Facebook Business Manager platform, which is officially banned, and your Waba (WhatsApp Business API) is blocked.\nSolution: Replace BM\n\n\u00a0\n6. Your business management platform has been banned from using advertising features, including app sharing\nReason and solution: Facebook's business management platform, the full English name (Facebook Business Manager), referred to as BM, has been blocked, replaced with BM.\n\n\u00a0\n7. Please try again at another time, or contact the support team to fix the problem\nReason: Facebook official issue. We also rely on Alibaba Cloud to create accounts, but Facebook's official may have temporarily restricted it due to technical reasons.\nSolution: Change your WhatsApp number or try again at a different time\n\n\u00a0\n8. How can I break the 250 session limit in 24 hours for a self-registered number\nDo company verification. Without company verification, there are 250 sessions. For details, see How to authenticate a company in Facebook Business Manager\n\u00a0\n9. I want to delete the self-service registration number. Where can I delete it\n\n\u00a0\nGo to the FB dashboard to delete. For specific steps, see: View Figure 4 in Facebook review results.\n\n\u00a0\n10. This phone number has been registered with an existing WhatsApp account\nReason: This number has already been registered as a WhatsApp app numberSolution: Change the number or unbind it from the existing account, then return to the current page and re-enter the number\n\u00a0\n\n11. SaleSmartly system data is being synchronized. Please try again after one hour\nSolution: Facebook has limited your traffic. Try again after an hour.\n\n\u00a0\n12. You are no longer allowed to use Facebook products to run ads. You cannot run ads, manage ad assets, or create new ads or business accounts\nReason: Facebook account advertising permissions have been blocked. For details, click Facebook account overview to view.\nSolution: Complain to Facebook to get unblocked or change the advertising account.\n\n\u00a0\n\u00a0\n13. Display \"This waba has been bound in other projects\"\nReason: A waba can only be bound to one project, and a waba cannot be bound to two projects at the same time.\nSolution: Transfer this number from the original project to the project that needs to be bound.\n\n\n\n\n\n\n\u00a0\n14. After clicking \"Finish\", a message will appear saying \"Please try again. If the problem still cannot be solved, please contact customer service\"\nReason: Click Finish to prompt an abnormal errorSolution:\n1. Please try the self-service registration process again. Please refer to the tutorial on self-service registration of WhatsApp API number: Click to jump\n2. Check whether the proxy is turned on. If so, you can switch to the global mode of the proxy. If it still doesn\u2019t work, you can choose to turn off the proxy or switch to some other proxy lines.\n\n15. Temporary inability to connect to customer\nCause:\u00a0Official rate limitingSolution:\u00a0Please wait patiently for 1\u20132 hours.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1778062736","update_time":"1782980747"},"pure_content":"Preparation:\nYour WhatsApp business account requires the following information. Please be sure to prepare this information:\n\n\nYour brand display name\n\n\nYour company's legal name\n\n\nYour company's offic"},{"id":"783713","string_id":"p3NfJCZu","status":"1","parent_id":"783711","slug":"register-whatsapp-business-api-number-via-whatsapp-cloud-api","order":"2","name":"Register a WhatsApp Business API number via the WhatsApp Cloud API","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"Third-Party Registration of WhatsApp Business API Number","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1778062717","add_time":"1778062717","update_time":"1784527641","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"783634\", \"359763\"]","content":{"content_id":"783713","content":"
1. Introduction<\/span><\/h2>\n
This guide walks you through third-party registration of a WhatsApp Business API number via SaleSmartly, ensuring compliance with Meta’s requirements while streamlining setup for efficient customer communication.<\/p>\n
<\/p>\n
2. Step-by-Step Guide<\/span><\/h2>\n
Preparation:<\/span><\/h3>\n
Your WhatsApp business account requires the following information, please be sure to prepare this information:<\/span><\/div>\n
\n
\n
Your brand display name<\/strong><\/span><\/div>\n<\/li>\n
\n
Your company's legal name<\/strong><\/span><\/div>\n<\/li>\n
\n
Your company's official address<\/strong><\/span><\/div>\n<\/li>\n
\n
Log in with your FB account and use that account to configure your WhatsApp business account<\/strong><\/span><\/div>\n<\/li>\n
A mobile number that is not registered with WhatsApp is used to receive the code<\/strong><\/span><\/li>\n<\/ul>\n\n
Note:<\/strong> You need to prepare your own credit card payment<\/span><\/p>\n<\/blockquote>\n
<\/h3>\n
2.1. Go to [Integration] - [WhatsApp API] - [Registration Number]-\u3010<\/span>Start the authorization registration for Facebook<\/span>\u3011<\/span><\/h3>\n
<\/p>\n
2.2. Click to continue logging in as xxxx<\/span><\/h3>\n
$\"Click$ <\/div>\n
<\/div>\n
2.3. Click [Get Started]<\/span><\/h3>\n
$\"Get$ <\/div>\n
<\/div>\n
2.4. Select your Meta business account. If you don’t have one, you can directly select Create\/New<\/span><\/h3>\n
$\"Select$ <\/div>\n
$\"Create$ <\/div>\n
<\/div>\n
2.5. Fill in the business account name and display name. Select other for type<\/span><\/h3>\n
$\"Fill$ <\/div>\n
<\/div>\n
2.6. Enter the number you have never registered with WhatsApp, select the verification method and continue<\/span><\/h3>\n
$\"Enter$ <\/div>\n
<\/div>\n
2.7. Enter the received verification code and continue<\/span><\/h3>\n
$\"Enter$ <\/div>\n
<\/div>\n
2.8. Click [Add payment method], the system will automatically jump to the BM page<\/span><\/h3>\n
$\"Add$ <\/div>\n
<\/div>\n
2.9. Select [Payment Methods] in the menu bar and click [Add Payment Method]<\/span><\/h3>\n
$\"$ <\/div>\n
<\/div>\n
2.10. Finally, add your credit card information<\/h3>\n
$\"Add$ <\/div>\n
<\/div>\n
\n
Congratulations! You have completed the self-service registration process for the WhatsApp API number. Just wait for Facebook to review the number. The official review time is 24 hours. Please refer to the official review of Facebook, not SaleSmartly.<\/strong><\/span><\/div>\n<\/blockquote>\n
After Facebook's official review, repeat the above steps to synchronize the newly registered WhatsApp API number to the SaleSmartly system<\/span><\/div>\n
<\/div>\n
2.11. Check Facebook audit results<\/span><\/h3>\n
Please visit the following link: https:\/\/business.facebook.com\/settings\/people\/<\/a><\/span><\/div>\n
$\"Click$ <\/div>\n
$\"Check$ <\/div>\n
<\/div>","pure_content":"1. Introduction\nThis guide walks you through third-party registration of a WhatsApp Business API number via SaleSmartly, ensuring compliance with Meta\u2019s requirements while streamlining setup for efficient customer communication.\n\u00a0\n2. Step-by-Step Guide\nPreparation:\nYour WhatsApp business account requires the following information, please be sure to prepare this information:\n\n\nYour brand display name\n\n\nYour company's legal name\n\n\nYour company's official address\n\n\nLog in with your FB account and use that account to configure your WhatsApp business account\n\nA mobile number that is not registered with WhatsApp is used to receive the code\n\n\nNote: You need to prepare your own credit card payment\n\n\u00a0\n2.1. Go to [Integration] - [WhatsApp API]\u00a0 - [Registration Number]-\u3010Start the authorization registration for Facebook\u3011\n\n2.2. Click to continue logging in as xxxx\n\n\u00a0\n2.3. Click [Get Started]\n\n\u00a0\n2.4. Select your Meta business account. If you don\u2019t have one, you can directly select Create\/New\n\n\n\u00a0\n2.5. Fill in the business account name and display name. Select other for type\n\n\u00a0\n2.6. Enter the number you have never registered with WhatsApp, select the verification method and continue\n\n\u00a0\n2.7. Enter the received verification code and continue\n\n\u00a0\n2.8. Click [Add payment method], the system will automatically jump to the BM page\n\n\u00a0\n2.9. Select [Payment Methods] in the menu bar and click [Add Payment Method]\n\n\u00a0\n2.10. Finally, add your credit card information\n\n\u00a0\n\nCongratulations! You have completed the self-service registration process for the WhatsApp API number. Just wait for Facebook to review the number. The official review time is 24 hours. Please refer to the official review of Facebook, not SaleSmartly.\n\nAfter Facebook's official review, repeat the above steps to synchronize the newly registered WhatsApp API number to the SaleSmartly system\n\u00a0\n2.11. Check Facebook audit results\nPlease visit the following link: https:\/\/business.facebook.com\/settings\/people\/\n\n\n\u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1778062720","update_time":"1782570953"},"pure_content":"1. Introduction\nThis guide walks you through third-party registration of a WhatsApp Business API number via SaleSmartly, ensuring compliance with Meta\u2019s requirements while streamlining setup for effic"},{"id":"783715","string_id":"ZWlDnXPJ","status":"1","parent_id":"783711","slug":"cloud-api-number-connection-guide","order":"1","name":"Cloud API Number Access Tutorial","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"Cloud API Number Access Tutorial","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1778062724","add_time":"1778062724","update_time":"1784527641","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"783634\", \"359763\"]","content":{"content_id":"783715","content":"
This article only explains and guides how to connect the Cloud API number to the SaleSmartly system. If you have not created a WhatsApp Cloud API number, you can go to the following link to query:<\/span><\/span><\/span> Facebook Tutorial on Creating a WhatsApp Cloud API Number – SaleSmartly Help Center<\/span><\/span><\/span><\/a><\/span><\/span><\/p>\n
<\/p>\n
1. Create an application<\/span><\/span><\/span><\/h2>\n
Open the Meta developer dashboard, https:\/\/developers.facebook.com\/apps\/create\/. Select the \"Business\" type and create an app.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/div>\n
Fill in [App Name] and [App Contact Email], then click [Create App]<\/div>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
Business Management Platform Account - Select the BM number to be bound. One application can be bound to one BM number. The WABA account and number under the BM number will be synchronized to the SaleSmartly dashboard for chat integration and management.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
After creation, under the application-control panel, select the WhatsApp product and click Settings.<\/span><\/span><\/span><\/p>\n
<\/colgroup>\n\n\n
Note:<\/strong> Official restrictions restrict that only FB developers registered with FB accounts registered with overseas numbers can see and use WhatsApp cloud API products (restricted in China).<\/span><\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
<\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
2. Get application information<\/span><\/span><\/span><\/h2>\n
In Settings-Basic, open the basic information of the application created earlier and obtain the application number, application key, and BM ID.<\/span><\/span><\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/span><\/span><\/p>\n
Fill in the above application number, application key, and BM ID into the SaleSmartly dashboard-application configuration \"AppId\", \"Secret,\" and \"Bind BM number Id\" respectively.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
3. Add user permissions in BM<\/span><\/span><\/span><\/h2>\n
Open the FB business dashboard, https:\/\/business.facebook.com\/settings\/. Under the bound BM, click System User-Add, select \"Administrator\" identity, and click \"Create System User\".<\/span><\/span><\/span><\/p>\n
If you are unable to create an \"Administrator\", please see below and use the \"Create Staff\" method.<\/span><\/span><\/span><\/strong><\/p>\n
<\/span><\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
Click the system user you just added, open the user details panel, and click \"Add Asset\".<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
In the pop-up window below, select the application you created earlier in \"Select Assets\", enable the \"Manage Applications\" permission, and click \"Save Changes\".<\/span><\/span><\/span> Note that you must assign assets to the system user-administrator, that is, the corresponding cloud API application.<\/span><\/strong><\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
If Facebook BM cannot create an administrator system user, you can create a staff system user.<\/span><\/span><\/span><\/p>\n
If an administrator is created, this step can be skipped.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
After creation, you need to authorize all permissions in the WhatsApp account so that you can use it with staff permissions.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
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At this point, click the \"Generate New Password\" button.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
Select Application, check the application created earlier, and click Generate Token.<\/span><\/span><\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/span><\/span><\/p>\n
Then check three permissions: business_management, whatsapp_business_messaging, whatsapp_business_management. After checking, click \"Generate Password\" again.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
Copy the access token in the image below.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\u6587\u7ae0\u56fe\u7247\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
Paste the above access token into SaleSmartly dashboard - third party - Access third-party API number - Token.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
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<\/span><\/span><\/p>\n
4. Add information in the SaleSmartly to complete the binding<\/span><\/span><\/span><\/h2>\n
When \"Appid\", \"Secret\", \"Token,\" and \"Bound BM number id\" are all filled in, click Next to access; when access is successful, the first 50 numbers under waba will be automatically pulled, and the numbers exceeding 50 will not be automatically pulled. You must manually click the synchronize number button. After the synchronization is successful, it can be used normally. Click Enable the corresponding number, and you can select the corresponding Cloud api number to import contacts, message broadcasts and chats.<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
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<\/div>\n
<\/span><\/span><\/p>\n
Finally, in the Meta developer dashboard, https:\/\/developers.facebook.com\/apps\/create\/, please be sure to switch the app you created earlier to the \"Online\" status (be sure to remember to launch the app).<\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
$\"\"$ <\/span><\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
At this point, the Cloud API number access has been completed.<\/span><\/span><\/span><\/p>\n
<\/span>PS: Learn how to create a number in Cloud API<\/span><\/span><\/span><\/a><\/span><\/span><\/p>\n
<\/p>\n
<\/h3>\n
Frequently asked questions<\/span><\/span><\/span><\/h2>\n
(1) Create an app prompt that says “You are temporarily prohibited from performing this operation”<\/span><\/span><\/span><\/h3>\n
<\/span><\/span><\/p>\n
$\"\"$ <\/div>\n
<\/div>\n
<\/span><\/span><\/p>\n
Reason:<\/span><\/span><\/span> There is something wrong with the FaceBook Business Manager (BM)<\/span><\/span><\/span><\/a> account, please check.<\/span><\/span><\/span><\/span><\/p>\n
<\/p>\n
<\/p>\n
(2) The requested content cannot be displayed at this time<\/span><\/span><\/span><\/h3>\n
Possible reasons: the content is temporarily unavailable, the link has expired, or you do not have permission to view it.<\/span><\/span><\/span><\/p>\n
The app has been deleted or blocked, and the associated WhatsApp number has also been blocked. Try using a different FB number.<\/span><\/span><\/span><\/span><\/p>\n
<\/span><\/span><\/span><\/p>\n
<\/div>\n
<\/div>\n
\n
(3)<\/span><\/span><\/span> The privacy policy URL is invalid<\/h3>\n
<\/p>\n
<\/p>\n
The scenario is to open the application mode: the developer online switch prompts that you must provide a valid privacy policy URL to put the app on the shelf. Please go to the basic settings<\/a> and make sure the URL is valid.<\/span><\/span><\/span><\/p>\n
Solution: Go to Basic Settings<\/a>, fill in the privacy policy URL, save the changes in the lower right corner, and turn on the App Mode Developer Online switch<\/span> again.<\/span><\/span><\/span><\/p>\n
<\/colgroup>\n \n \n
Warning:<\/strong> It is recommended that the website address be real and valid. It is better to have your own website address<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
<\/p>\n<\/div>\n
<\/span><\/span><\/p>\n
<\/p>\n
<\/p>","pure_content":"This article only explains and guides how to connect the Cloud API number to the SaleSmartly system. If you have not created a WhatsApp Cloud API number, you can go to the following link to query: Facebook Tutorial on Creating a WhatsApp Cloud API Number \u2013 SaleSmartly Help Center\n\u00a0\n1. Create an application\nOpen the Meta developer dashboard, https:\/\/developers.facebook.com\/apps\/create\/. Select the \"Business\" type and create an app.\n\n\n\u00a0\n\u00a0\nFill in [App Name] and [App Contact Email], then click [Create App]\n\n\u00a0\n\nBusiness Management Platform Account - Select the BM number to be bound. One application can be bound to one BM number. The WABA account and number under the BM number will be synchronized to the SaleSmartly dashboard for chat integration and management.\n\n\n\n\nAfter creation, under the application-control panel, select the WhatsApp product and click Settings.\n\n\n\n Note: Official restrictions restrict that only FB developers registered with FB accounts registered with overseas numbers can see and use WhatsApp cloud API products (restricted in China).\n\n\n\n\n\n\n\u00a0\n\n2. Get application information\nIn Settings-Basic, open the basic information of the application created earlier and obtain the application number, application key, and BM ID.\n\n\n\nFill in the above application number, application key, and BM ID into the SaleSmartly dashboard-application configuration \"AppId\", \"Secret,\" and \"Bind BM number Id\" respectively.\n\n\n\n\n3. Add user permissions in BM\nOpen the FB business dashboard, https:\/\/business.facebook.com\/settings\/. Under the bound BM, click System User-Add, select \"Administrator\" identity, and click \"Create System User\".\nIf you are unable to create an \"Administrator\", please see below and use the \"Create Staff\" method.\n\n\n\n\nClick the system user you just added, open the user details panel, and click \"Add Asset\".\n\n\n\n\nIn the pop-up window below, select the application you created earlier in \"Select Assets\", enable the \"Manage Applications\" permission, and click \"Save Changes\". Note that you must assign assets to the system user-administrator, that is, the corresponding cloud API application.\n\n\n\n\nIf Facebook BM cannot create an administrator system user, you can create a staff system user.\nIf an administrator is created, this step can be skipped.\n\n\n\u00a0\n\nAfter creation, you need to authorize all permissions in the WhatsApp account so that you can use it with staff permissions.\n\n\n\n\nAt this point, click the \"Generate New Password\" button.\n\n\n\n\nSelect Application, check the application created earlier, and click Generate Token.\n\n\n\nThen check three permissions: business_management, whatsapp_business_messaging, whatsapp_business_management. After checking, click \"Generate Password\" again.\n\n\n\n\nCopy the access token in the image below.\n\n\n\n\nPaste the above access token into SaleSmartly dashboard - third party - Access third-party API number - Token.\n\n\n\u00a0\n\n4. Add information in the SaleSmartly\u00a0to complete the binding\nWhen \"Appid\", \"Secret\", \"Token,\" and \"Bound BM number id\" are all filled in, click Next to access; when access is successful, the first 50 numbers under waba will be automatically pulled, and the numbers exceeding 50 will not be automatically pulled. You must manually click the synchronize number button. After the synchronization is successful, it can be used normally. Click Enable the corresponding number, and you can select the corresponding Cloud api number to import contacts, message broadcasts and chats.\n\n\n\n\nFinally, in the Meta developer dashboard, https:\/\/developers.facebook.com\/apps\/create\/, please be sure to switch the app you created earlier to the \"Online\" status (be sure to remember to launch the app).\n\n\n\n\nAt this point, the Cloud API number access has been completed.\nPS: Learn how to create a number in Cloud API\n\n\u00a0\nFrequently asked questions\n(1) Create an app prompt that says \u201cYou are temporarily prohibited from performing this operation\u201d\n\n\n\u00a0\n\nReason: There is something wrong with the FaceBook Business Manager (BM) account, please check.\n\u00a0\n\n(2) The requested content cannot be displayed at this time\nPossible reasons: the content is temporarily unavailable, the link has expired, or you do not have permission to view it.\nThe app has been deleted or blocked, and the associated WhatsApp number has also been blocked. Try using a different FB number.\n\n\n\u00a0\n\n(3) The privacy policy URL is invalid\n\n\u00a0\nThe scenario is to open the application mode: the developer online switch prompts that you must provide a valid privacy policy URL to put the app on the shelf. Please go to the basic settings and make sure the URL is valid.\nSolution: Go to Basic Settings, fill in the privacy policy URL, save the changes in the lower right corner, and turn on the App Mode Developer Online switch again.\n\n\n\n Warning: It is recommended that the website address be real and valid. It is better to have your own website address","is_draft":"0","editor_type":"3","file_path":"","add_time":"1778062728","update_time":"1783070546"},"pure_content":"This article only explains and guides how to connect the Cloud API number to the SaleSmartly system. If you have not created a WhatsApp Cloud API number, you can go to the following link to query: Fac"}],"content":{"icon":"","desc":"","content_id":"783711","add_time":"1778062715","update_time":"0","content":"","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}