How to integrate personal WeChat/Enterprise WeChat?

1. Feature Introduction

By integrating your WeChat Work accounts into SaleSmartly, you can manage multiple WeChat Work accounts in a unified platform. Without frequent account switching, team members can handle customer messages from different WeChat Work accounts simultaneously on one platform, improving customer service efficiency and team collaboration.

 

2. Operation Process (Applicable to Personal WeChat)

2.1 Click to Add WeChat Work

Log in to the SaleSmartly dashboard, go to `Integrations`, select `WeChat Work`, and click the `Add WeChat Work` button.

The WeChat Work account will be bound to SaleSmartly via the third-party platform 'JUHEBOT', enabling message access and centralized management.

 

2. Register a JUHEBOT Account

Click `Juhe Smart` to be redirected to the third-party platform JUHEBOT (https://juhebot.com/salesmartly/).

 

On the JUHEBOT official website, contact their customer support to assist with account registration.

After successfully creating and logging into your JUHEBOT dashboard, bind the WeChat Work account you wish to integrate to the JUHEBOT platform.

 

3. Obtain and Enter Configuration Information in SaleSmartly

In the JUHEBOT dashboard, locate the target WeChat Work account you just bound, and copy the corresponding `Device ID`.

 

Return to the WeChat Work integration setup page in SaleSmartly, and paste the copied Device ID into the corresponding input field.

 

In the JUHEBOT dashboard, go to `Open Platform` > `API Application`. Copy the `App Key` and `App Secret` of this application.

Back in SaleSmartly, paste the copied App Key and App Secret into their respective input fields.

 

4. Binding Completed

Carefully verify that the Device ID, App Key, and App Secret entered in SaleSmartly are correct. Once confirmed, click `Confirm` on the SaleSmartly page to finish integrating the WeChat Work account.