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Troubleshooting: Adding SaleSmartly Sound and Pop-up Notifications

Not getting any notifications or sounds on the web or in the desktop?

If you are not receiving notifications or sounds, please follow these steps.

 

1. Browser Notification Permissions

Ensure the webpage has permission to show notifications. If you are using Google Chrome (which sometimes has compatibility issues), try switching to a different browser.

 

2. System and Application Volume

Check that your computer's main volume is turned up and not muted. Also, verify the volume settings for the specific application/browser you are using.

 

3. System Notification Permissions

Check your computer's operating system settings to ensure notifications are allowed globally.

 

4. App-Specific Notification Settings

On Windows 10, notification settings are managed per application. Look for the browser or app name (e.g., Chrome, Firefox) in the system notification settings.

On Windows 11, these settings are often grouped under a category like "System." Find and check the settings for your relevant browser/app there.

Win 11

 

Win 11

 

5.Focus/Do Not Disturb Modes

Ensure that system-wide "Focus" features (like Windows Focus Assist) or "Do Not Disturb" modes are turned off, as they can silence all notifications.

Last modified: 2025-12-25Powered by