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WhatsApp Integration Guide for Beginners

1. WhatsApp account comparison

WhatsApp has three types of accounts: personal accounts, WhatsApp Business App and WhatsApp Business API.

3 types of WhatsApp accounts
 

2. How to integrate WhatsApp number to SaleSmartly?

2.1. Integrate WhatsApp App number

Integrate WhatsApp App number

 

2.2. Integrate WhatsApp API number

Register Cloud API number for integration

Cloud API means directly contacting the official website and registering an account in the official backend. When registering, the FB account, developer, and BM information must all be overseas, making registration more difficult.

Fees: According to the official charging rules: Actively sending template information is charged, and the specific fee is determined according to different regions and the content of the template information. If the customer initiates a conversation and replies with the API number, there is no charge.

Registration tutorial: Facebook tutorial for creating a WhatsApp cloud API number

Tutorial on connecting to SaleSmartly: Cloud API number connection tutorial

 

Go to the official BSP registration number and integrate

You can register and create in the background of the officially designated BSP. You need to have a FB account and FB's BM. Currently, SaleSmartly supports access to four platforms: YCloud, ChatApp, NxCloud, and ITNIO TECH.

Fees: According to the official fee rules, the platform will charge a service fee. The service fees of each platform are different. You can check it on the official website of the platform. (SaleSmartly does not charge additional fees)

Tutorial on connecting to SaleSmartly: How to Integrate WhatsApp Business API Number

 

Purchase SaleSmartly pre-registered numbers for integration (recommended)

SaleSmartly pre-registered Cloud API numbers can be purchased directly in SaleSmartly.

Fees: According to the official charging rules, a service fee of $0.005 will be added for each message sent from SaleSmartly.

Tutorial for opening an account: Detailed steps to open a WhatsApp platform number

3. Introduction to using SaleSmartly number

Chat effect after SaleSmartly integration.

Chat effect after SaleSmartly integration
 

If the visitor's last message is more than 24 hours old, only the template message content can be sent.

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Last modified: 2025-05-20Powered by