1. Locate Your Chat Widget
Find [Integrations] -[Chat Widget] in the left menu bar, and select [Edit ] in the right operation bar of the chat plugin you need to edit.
2. Find the Chat Window Style
Brand Name → Large title
Subtitle content → subtitle
The subtitle content can be divided into two partsOnline Customer service subtitle: The text that will be displayed in the subtitle when the manual customer service is online Offline Customer service subtitle: The text that will be displayed in the subtitle when the manual customer service is offline (The online time of the manual customer service can be indicated in the subtitle to facilitate customers to consult at the corresponding time) |
3. Remember to Save the Changes After Completion
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