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Third-party (EDM) Distribution

Introduction

There are two ways to send mass emails: Email mass email and third-party (EDM) mass email.

Email Bulk: To contact your customers directly through your email.
EDM sending: Through the EDM sending service, you do not need to authorize your Email account. You can use the EDM sending service provided by this platform to send mass emails, but a certain email sending fee will be charged.
With this function, you can send marketing emails to target customer groups and view the results of the emails. In addition, there are a variety of foreign trade email templates for you to choose from, which makes it convenient for you to send emails to customers in different scenarios.

 

Functional Description

1. Create a bulk email plan

1.1 Email bulk sending

In [ Marketing - Broadcast], click Create a Plan > Select Email ,create a mass email sending plan.

In the Create Mass Mail Plan interface,  edit the Project Name, select the Message receiving object, enter the Email Subject, edit the email content, then customize the Transmission frequency and Sending time. Once completed, the plan is ready to send.

After clicking Create Plan, configure the email by completing the following settings:

Email Settings: Edit the Project Name, select the Message receiving object, enter the Email Subject, edit the email content or choose a template, then customize the Transmission frequency and Sending time before sending the plan.

Email Content : You can directly editing or use a template to set the appearance and content of the email. After setting, you can click Preview to view the setting effect.

Sending settings: Select and fill in Transmission frequency and Sending time. After setting, you can send emails to customers.

 

1.2 EDM sending

In [ Marketing - EDM ], click Create Plan . In the Create Mass Sending Plan interface, modify the mass sending plan name, filter the audience, enter the email title, edit the email content, and sender's email address, and customize the transmission frequency and sending time, and then you can send the plan.

 

2. Check the effect of the plan

After sending an email, you can view the sending status, number of sends, number of successful sends, number of independent opens, etc., so that the boss can clearly grasp the reach effect of each email plan, and each good email can be traced, helping merchants to quickly understand the effectiveness of email marketing, continuously iterate email content, and improve marketing conversion efficiency.
The effect of Email mass messaging plan can be viewed in [ Marketing-Broadcast ] to view the specific information and effects of the Email channel.

The effect of the EDM mass messaging plan can be viewed in [ Marketing - EDM ].

Specifically, taking EDM as an example, click the number of sent in the plan or click Insight to view the sending effect of a single plan and view the following information:

  • Base info: Displays the basic information of the email plan, including the Project Name, Sending Time, Creator, and Audience.
  • Email info: Displays the email plan configuration and allows you to preview the original email content.
  • Email Funnel Conversion: Provides a clear funnel view of the entire email journey, from sending, delivery, opening, and clicking to purchase.
  • Customer behaviour analysis: Displays recipient behavior data, including opens, clicks, purchases, unsubscribes, and spam reports.
  • Sending details: Lists the sending records for all emails in the plan. You can quickly filter records by email status or customer behavior, and export the data to Excel for further analysis.

Click to view the content of the sent email:

 

3. Other operations

After creating a plan, you can view data, copy the plan, and delete the plan.
View insights: Support viewing email plan details and mass sending data, including conversion effects, sending details and other data.
Copy a plan: Reuse the configuration and email content/style of an existing plan to quickly create a new email plan. You can reuse old templates without having to edit them from scratch.
Delete the plan: The existing plan will be deleted..

 

4. Email (EDM) binding domain name

EDM mass sending usually uses public links, which may be restricted by the recipient due to excessive sending times. In this case, you can try to bind the customer's own second-level domain name address as the sending link to reduce the chance of being restricted.

How to bind? Please refer to How to bind a domain name for bulk email (EDM). document

 

Frequently Asked Questions

1. What is EDM marketing?

EDM is the abbreviation of Email Direct Marketing, which is email marketing, or email marketing for short. It is a direct sales method that uses emails (Emails) to communicate with target customers. When companies send EDM emails to target customers, they can establish communication channels with target customers and directly convey relevant information to them to promote sales. When using a third party to send emails, the sender of the emails that customers see is you, and the reply emails are also replied to your corporate email. Since EDM is sent through a third-party server, when a customer refuses to receive, complains, or unsubscribes, it will only affect the third-party's sending server and sending IP, and will not affect your corporate email, which can protect your corporate email. However, third-party sending requires relevant fees.

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Last modified: 2026-07-02Powered by