1. Introduction

Integration with the Zalo App allows businesses to directly manage and operate their own Zalo App private messages and comments in real time through SaleSmartly, providing a unified multi-channel communication service with customers.

2. Step-by-Step Guide

2.1. Add a device

Click [Integrate] - [Zalo App] - [Add Device] - [Select IP Region], then click [OK].

Notice

Before adding a device, ensure your account has available Zalo App Cloud Device Quota. The free version currently provides only 1 quota. If additional devices are needed, please upgrade your plan or purchase extra quotas.

Please select the region where you frequently log in to the Zalo App or a nearby region. If you need IP addresses from other regions, please click Contact Us in the lower right corner.

Activate Zalo

2.2. Scan the QR code

According to the instructions in the picture below, open the Zalo App on your mobile phone and scan the pop-up connection QR code to successfully connect.

Scan the QR code

2.3. Open the Zalo App and scan the QR code

Open the Zalo App

2.4. After scanning the code successfully, you can view the account in the integration

View the account in the integration

2.5. Receiving and sending messages

As shown in the following figure, you can access friend messages in online chat.

Receiving and sending messages

Zalo App (Personal)