Menu

Tutorial on how to register a WhatsApp API number by yourself

 

Preparation:

 
Your WhatsApp business account requires the following information, please be sure to prepare this information:
  • Your brand display name
  • Your company's legal name
  • Your company's official address
  • Log in with your FB account and use that account to configure your WhatsApp business account
  • A mobile number that is not registered with WhatsApp is used to receive the code

(Note that WhatsApp API will incur message fees, you can click here to view details)

1. Go to [Integration] - [WhatsApp API] - [Self-service] - [Self-service registration]

 

2. Click [Authorize with Facebook]

 

3. Click to continue logging in as xxxx

 

4. Click [Start]

 

5. Select your Metea business account and continue

 
 

6. Select "Other" for the type. Website is optional, or fill in the niche website that can be accessed normally.

 

7. Enter the number you have never registered for WhatsApp APP, select the verification method and continue

 
 

8. Enter the received verification code and continue

 

9. Click Continue

 

10. Click Done

 
Congratulations! You have completed the self-service registration process for the WhatsApp API number. Just wait for Facebook to review the number. The official review time is 24 hours. Please refer to the official review of Facebook, not SaleSmartly.
 
After Facebook's official review is passed, repeat the above steps to synchronize the WhatsApp API number you just registered to the salesmartly system
 
 

11. Check Facebook audit results

 
Please visit the following link: https://business.facebook.com/settings/people/
 
 
 
 
 

common problem:

①Why is the self-registration number invalid in SaleSmartly/the number is still not displayed after the self-registration number authorization?

1. The number is still under review, please refer to [ View Facebook review results ]
2. If your application has been approved, please go through the [ Self-service registration of WhatsApp API number tutorial ] again.
 

②WhatsApp official response to the error reason

  1. (#100) WABA inputted (id 313874830138583) is already using a payment method - Please try again. If the problem still cannot be solved, please contact customer service.

Reason: This is the information for setting up credit control. Generally, the customer manually sets the currency in Facebook's WABA, so it cannot be bound to Alibaba.

Solution: You can only recreate a waba (WhatsApp Business API)

 

③The number of phone numbers bound to this business account has reached the upper limit

The maximum number of phone numbers bound to this business account has been reached. Please remove a phone number to continue, or apply for more phone numbers

Solution: Please refer to step [ Figure 1] in [ View Facebook Review Results ], and then delete the number in the following image location, as shown below:

 

④We are unable to verify the Meta business account you selected

We were unable to verify the Meta business account you selected. Please return to the previous page to select a different account, or go to the Meta Business Manager to resolve the issue.

Reason and solution: This means that your Facebook Business Manager platform, the full English name (Facebook Business Manager) , is officially banned. In this case, you can only change a BM .

 

⑤This WhatsApp business account does not have permission to add phone numbers to this account

Reason: This refers to your Facebook Business Manager platform, which is officially banned, and your Waba (WhatsApp Business API) is blocked.

Solution: Change WhatsApp Business Number

 

⑥ Your business management platform has been banned from using advertising features, including app sharing

Reason and solution: Facebook's business management platform, the full English name (Facebook Business Manager) referred to as BM has been blocked, replace a BM

 

⑦Please try again at another time, or contact the support team to fix the problem

Reason: Facebook official issue. We also rely on Alibaba Cloud to create accounts, but Facebook official may have temporarily restricted it due to technical reasons.

Solution: Change WhatsApp number or time

 

⑧How to break the 250 session limit in 24 hours for a self-registered number?

Do company verification. Without company verification, it is 250 sessions. For details, see https://www.salesmartly.com/blog/docs/facebook-business-manager-enterprise-authentication

 

⑨I want to delete the self-registration number. Where can I delete it?

Go to FB backend to delete, for specific steps, see: View Figure 4 in Facebook review results

 

⑩This phone number has been registered with an existing WhatsApp account

Reason: This number has already been registered with WhatsApp app. Solution: Change the number or unlink it from the existing account, then return to the current page and re-enter the number.

 

⑪The requested content cannot be displayed at this time

The reasons may be: the content is temporarily unavailable, the link has expired, or you do not have permission to view it. Close

Reason: The app was deleted or banned, and the associated WhatsApp number was also banned. Change the number.

Last modified: 2024-06-12Powered by