1. Introduction

SaleSmartly is a SaaS product for China’s cross-border e-commerce independent stations and brand stations. It contains four modules: Inbox, Management, Automated marketing, and Marketing data insight, which promote new subscribers, online sales, and secondary marketing and increase the conversion rate of those customers from independent stations.

According to statistics, merchants using SaleSmartly on average receive a 50% reduction in customer complaints, a 30% increase in revenue, a 100% increase in customer service efficiency, and a 40% reduction in merchant operating costs.

2. Vision

SaleSmartly，to be your personal sales！

• Help you build a bridge to communicate with consumers:
  when you want to communicate with consumers, no matter in any chat channel, any region, any device, you can use SaleSmartly to talk with your consumers.
• Reduce communication costs:
  SaleSamrtly has many functions, including sending text, voice and video to consumers, translation, AI chatbots, team collaboration, and multi-device support, which makes it easy for your team to respond to consumer from around the world.
• Help you increase sales:
  SaleSmartly can get insights into your customers, both onsite and offsite, which helps you reach consumers in all directions.

3. Service

SaleSmarty provides core services around two scenarios “Consulting” and “Sales”.

1）Consulting

We support:

• Website chat portal plug-in
• Multi-channel message integration and unified response
• Binding multiple chat accounts for a single channel
• Multiple people collaboration
• Multilingual real-time translation
• Sending text, images and videos
• Online and offline replies
• Tracking contacts
• AI chatbot automatic reply
• Customer service performance management
• PC and mobile phone

2）Sales

• Support website automatic trigger marketing language
• Support multi-channel messaging (Facebook Messenger, Line, Instagram, Telegram, WhatsApp, Email, etc.)
• Support automatic recall of abandoned shopping carts
• Rich automated marketing templates
• Rich Email templates