Customer privacy encryption display introduction

1. Introduction

After turning on the customer information protection permission, the system will hide the corresponding information according to the protection scope you selected, and members with this permission will not be able to view the relevant content!

 

2. Functional Description

1. Hide your phone number

After it is turned on, the mobile phone number is hidden by default, and the mobile phone number will be displayed as encrypted in the online chat customer information. The display effect is as shown in the figure

2.Hide email address

After it is turned on, the mailbox is hidden by default, and the mailbox will be displayed as encrypted in the online chat customer information. The display effect is as shown in the figure

3. Advertisement information hiding

For Facebook and WhatsApp API channels, after enabling ad information hiding, the ad information in the online chat customer information will only display the ad ID, without displaying the ad image or supporting jumps. The display effect is shown in the figure

4.Telegram username hiding

For Telegram Bot and Telegram APP channel customers, after turning on the hiding of Telegram user names, the Telegram user names will be displayed as encrypted in the online chat customer information and group chat member management. The display effect is as shown in the figure

5. Hide Facebook homepage information

After enabling hiding of homepage information for private messages and comments on Facebook channels, the homepage information in online chat customer information will be set to be displayed only and cannot be jumped. The display effect is shown in the figure