Add & Use Chat Plugin

Create a plugin in “Setting” – “Chat Plugin” and set the plugin in terms of style, whether to collect information from users, integration portal configuration, etc. After setting, you can click “Preview” to see the effect.

• Plug-in decoration: design the style of the plug-in, including the plug-in name, chat background box color, avatar, window name, plug-in location, etc.
• Information survey: By setting “pre-chat survey” and “offline leave information”, you can collect users’ names, cell phone numbers, email addresses, etc. After opening the pre-chat survey, your visitors must leave their contact information before entering the message; after opening the offline leave capital, when the project has no customer service online, your visitors must leave their contact information when entering the message.
• Leads widget: you can display multiple chat widgets in the webpage, including our customer service plug-in, messenger, Line, Whatsapp, Email, thus will display the chat widget of the following webpage to help you achieve the effect of lead generation.

Once you have set up the plugin, you can install the plugin to integrate it on your website.