X App protocol file acquisition

1. Feature Introduction

Integrated X App allows enterprises to directly manage and operate their X App private messages through SaleSmartly, providing unified multi-channel communication services with customers.

2. Operation Process

2.1 Install Extension

Click to install

2.2 X App account required for web login

2.3 Click the Extension [UnifyPort Exporter], enter your Chat password, click [Export X]

⚠️ Please ensure that your X account remains logged in after exporting the file; 

⚠️ logging out will cause the connection to fail.

3. Frequently Asked Questions (FAQ)

3.1 Why is the integrate successful, but I cannot receive messages, and the account information is not displayed either?

Please check the password entered when exporting the session file. It is recommended to delete the connection and then re-export the file using the correct password.