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How to Customize Chat Widget Main Title & Subtitle in 3 Steps

1. Locate Your Chat Widget

Find [Integration] in the left menu bar, and select [Edit Plugin] in the right operation bar of the chat plugin you need to edit.

Locate Your Chat Widget

 

2. Find the Chat Window Style

Dialog window title → Large title

Subtitle content → subtitle

The subtitle content can be divided into two parts

Customer service online display: The text that will be displayed in the subtitle when the manual customer service is online

Customer service offline display: The text that will be displayed in the subtitle when the manual customer service is offline

(The online time of the manual customer service can be indicated in the subtitle to facilitate customers to consult at the corresponding time)

Find the Chat Window Style

 

3. Remember to Save the Changes After Completion

Remember to Save the Changes After Completion

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Last modified: 2025-05-14Powered by