Customer Privacy Encryption Display Introduction

1. Introduction

After turning on the customer information protection permission, the system will hide the corresponding information according to the protection scope you selected, and members with this permission will not be able to view the relevant content!

 

2. Key Features

2.1. Hide your phone number

After it is turned on, the mobile phone number is hidden by default and displayed as encrypted in the online chat customer information. See the preview below for how this appears to users.

 

2.2. Hide email address

After it is turned on, the mailbox is hidden by default, and the mailbox will be displayed as encrypted customer information in the online chat. See the preview below for how this appears to users.

 

2.3. Advertisement information hiding

For Facebook and WhatsApp API channels, after enabling advertisement information hiding, the advertisement information in the online chat customer information will only display the ad ID, without displaying the ad image or supporting jumps. See the preview below for how this appears to users.

 

2.4. Telegram username hiding

For Telegram Bot and Telegram APP channel customers, after turning on the hiding of Telegram user names, the Telegram usernames will be displayed as encrypted in the online chat customer information and group chat member management. See the preview below for how this appears to users.

 

2.5. Hide Facebook homepage information

After enabling the hiding of homepage information for private messages and comments on Facebook channels, the homepage information in online chat customer information will be set to be displayed only and cannot be jumped. See the preview below for how this appears to users.