

(Note that WhatsApp API will incur message fees, you can click here to view details)










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After Facebook's official review is passed, it will be automatically synchronized in the SaleSmartly system.
If it is not synchronized in the SaleSmartly system, please repeat the above steps to register the WhatsApp API number and synchronize it to the SaleSmartly system
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Please try again. If the problem still cannot be solved, please contact customer service.
Reason: This is the information for setting up credit control. Generally, the customer manually sets the currency in Facebook's WABA, so it cannot be bound to Alibaba.
Solution: You can only recreate a waba (WhatsApp Business API)

You have reached the upper limit for the number of phone numbers associated with this business account. Please remove a phone number to continue, or request more phone numbers.

Solution: Please refer to step [Figure 1] in [ View Facebook Review Results ], and then delete the number in the following image location, as shown below:

We are unable to verify the Meta business account you selected. Please return to the previous page to select another account, or go to the Meta Business Manager to resolve the issue.

Reason and solution: This means that your Facebook business management platform, the full English name (Facebook Business Manager), referred to as BM, has been officially banned. In this case, you can only change a BM.
Reason: This refers to your Facebook Business Manager platform, which is officially banned, and your Waba (WhatsApp Business API) is blocked.
Solution: Replace BM

Reason and solution: Facebook's business management platform, the full English name (Facebook Business Manager), referred to as BM, has been blocked, replaced with BM.

Reason: Facebook official issue. We also rely on Alibaba Cloud to create accounts, but Facebook's official may have temporarily restricted it due to technical reasons.
Solution: Change your WhatsApp number or try again at a different time

Do company verification. Without company verification, there are 250 sessions. For details, see How to authenticate a company in Facebook Business Manager

Go to the FB dashboard to delete. For specific steps, see: View Figure 4 in Facebook review results.

Reason: This number has already been registered as a WhatsApp app number
Solution: Change the number or unbind it from the existing account, then return to the current page and re-enter the number
Solution: Facebook has limited your traffic. Try again after an hour.

Reason: Facebook account advertising permissions have been blocked. For details, click Facebook account overview to view.
Solution: Complain to Facebook to get unblocked or change the advertising account.

Reason: A waba can only be bound to one project, and a waba cannot be bound to two projects at the same time.
Solution: Transfer this number from the original project to the project that needs to be bound.


Reason: Click Finish to prompt an abnormal error
Solution:
1. Please try the self-service registration process again. Please refer to the tutorial on self-service registration of WhatsApp API number: Click to jump
2. Check whether the proxy is turned on. If so, you can switch to the global mode of the proxy. If it still doesn’t work, you can choose to turn off the proxy or switch to some other proxy lines.

