SaleSmartly Chat Plugin JSSDK Developer Documentation

ssq.push('setLoginInfo', {
  user_id: 'b58e64cfxs2ym', // Encrypted User ID (Required). Maximum length: 300 characters.
  user_name: 'test_yy', // Required, Username
  language: 'ru-RU', // Plugin Language
  phone: '861592014xxxx', // The mobile phone number must be filled in the complete format including the country code; mobile phone numbers without area codes may result in errors in identifying the country or region or be identified as invalid numbers.
  email: 'test@test', // Email
  description: 'comboB\nClient\nFee-charging customers', // Description
  label_names: ['Label1','Label2'], // The name of the tag value. This is an overwrite method. Only tag values ​​created by the system can be passed.
  update_label_type: 'update', // Method of passing labels append - append labels update - overwrite previous labels
  custom_fields_ext: {"1210":"test11","more":["s1","s2"]}, // Custom fields, find the id and corresponding value in the custom fields of the project settings and fill them in (select the type to be passed in as an array), which can be viewed in the customer information
});

ssq.push('clearUser'); 

ssq.push('chatOpen'); 

ssq.push('chatClose'); 

ssq.push('onUnRead', function(obj) {
    console.log(obj.num); // Unread count
    console.log(obj.list); // Unread content
});

window.__ssc.setting = { hideIcon: true}; 

ssq.push('onSendMessage', function(obj) {
    console.log(obj);
});

ssq.push('onReceiveMessage', function(obj) {
    console.log(obj);
});

ssq.push('onOpenChat', function() {
    // Reporting data
});

ssq.push('onCloseChat', function() {
    // Execute other events
});

ssq.push('onOpenCollection', (obj) => {
  // obj.type = 'offline' offline information
  // obj.type = 'survey'  pre-chat survey
});

ssq.push('onCollectionInfo', (obj) => {
  // obj contains the data provided by the user during the information collection process
});

// Listening for clicks Line
ssq.push('onOpenLine', (obj) => {
  
  console.log('Line icon clicked', obj);
});

// Listening for clicks Messenger
ssq.push('onOpenMessenger', (obj) => {
  
  console.log('Messenger icon clicked', obj);
});

// Listening for clicks Email
ssq.push('onOpenEmail', (obj) => {
  
  console.log('Email icon clicked', obj);
});

// Listening for clicks Telegram
ssq.push('onOpenTelegram', (obj) => {
  
  console.log('Telegram icon clicked', obj);
});

// Listening for clicks Whatsapp
ssq.push('onOpenWhatsapp', (obj) => {
  
  console.log('Whatsapp icon clicked', obj);
});

// Listening for clicks WeChat
ssq.push('onOpenWeixin', (obj) => {
  
  console.log('WeChat icon clicked', obj);
}); 

// Listening for clicks VKontakte
ssq.push('onOpenVKontakte',  (obj) => { 
  
  console.log('VKontakteicon clicked', obj); 
}); 

// Listening for clicks TikTok
ssq.push('onOpenTikTok', (obj) => {
  
  console.log('TikTok clicked', obj); 
}); 

// Listening for clicks Custom
ssq.push('onOpenCustom', (obj) => { 
 // obj = {
 //     id, // custom_1、custom_2、custom_3
 //     content,
 // }
    console.log('Custom clicked', obj); 
}); 

// Listening for clicks Zalo
ssq.push('onOpenZalo', (obj) => {

  console.log('Zalo icon clicked', obj);
});

// Listening for clicks LineApp
ssq.push('onOpenLineApp', (obj) => {

  console.log('LineApp icon clicked', obj);
});

ssq.push('onReady', () => {
  // Execute other events
});

// Usage Examples：
<script id="ss_chat" defer src="https://example.js"></script>

<script>
   const ss_chat = document.getElementById('ss_chat');
   ss_chat.addEventListener('load', (e) => {
      window.ssq && window.ssq.push('onReady', () => {
        // Execute other events
      });
   })
</script>

ssq.push('createWhatsappGreeting', function(msg){
    // msg defaults to Hello.
    return msg + 'tony'; // Output：Hello.tony
    // If you need full customization, you can directly return the customized text

});

ssq.push('sendTextMessage', 'it is an error');

ssq.push('hideUpload', ['img', 'video', 'document'])
// 'img' Image Type
// 'video' Video Type
// 'document' Document Type

// If the function is set to be closed and you want to reopen it in a certain operation, remove the corresponding item in the array and call it again.
// For example：ssq.push('hideUpload', [])

ssq.push('hideCloseIcon');

ssq.push('getSidebarHeight', function(height) {
    console.log(height); // Current height occupied by the plugin entry area, in px
});

ssq.push('onReady', function() {
    ssq.push('getSidebarHeight', function(height) {
        // For example: adjust the position of a floating element on the host page based on the plugin entry height
        console.log('Current sidebar height:', height);
    });
});