Function Introduction
Installing the SaleSmartly app can integrate SaleSmartly's multi-channel customer service system into the Shopline store backend, allowing merchants to uniformly manage and respond to customer issues from various channels on a single platform, improving the store's customer service capabilities and achieving intelligent operations.
Operation Process
Option 1: Install via ShopLine App
1. Install the ShopLine app
(1) After logging in to ShopLine, go to the ’Application' module > search for salesmartly > find 'SaleSmartly' and click it to enter the authorization page, then click ' Go to use ' to enter the authorization instructions page.


(2) On the authorization page, click ' Authorize and Install ' to jump to the SaleSmartly registration and login page. Once the SaleSmartly login is completed, the installation is successful.
Note: You can view the integrated ShopLine store sites in SaleSmartly's [ Integration-Chat Plugin ] list ' Integrated Sites'
Solution 2: Install via JavaScript code
1. Copy the JavaScript code
In the [ Integration-Chat Plugin ] module of SaleSmartly, select and copy the code you need to install in the list (if there is no plugin code, please create it first).

2. Install SaleSmartly on ShopLine
(1) After logging in to ShopLine, in the Apps - 'Shop Management ' module, click ' Customize Code', then click ' Go to Use' to enter the custom code page, and then click 'Add Code' to enter the code editing page.
(2) On the code editing page, paste the JavaScript code into the ' Code content ' input box, set the basic information on the right, and click ' Add ' to successfully install.