Function Introduction
Installing the SaleSmartly app can integrate SaleSmartly's multi-channel customer service system into the Shopline store backend, allowing merchants to uniformly manage and respond to customer issues from various channels on a single platform, improving the store's customer service capabilities and achieving intelligent operations.
Operation Process
Option 1: Install via ShopLine App
1. Install the ShopLine app
(1) After logging in to ShopLine, go to the ’Application' module > search for salesmartly > find 'SaleSmartly' and click it to enter the authorization page, then click ' Go to use ' to enter the authorization instructions page.


(2) On the authorization page, click ' Authorize and Install ' to jump to the SaleSmartly registration and login page. Once the SaleSmartly login is completed, the installation is successful.
Note: You can view the integrated ShopLine store sites in SaleSmartly's [ Integration-Chat Plugin ] list ' Integrated Sites'
Solution 2: Install via JavaScript code
1. Copy the JavaScript code
In the Integration - Chat Plugin module of SaleSmartly, click Add ➔ set a name for the chat plugin ➔ select Others from the site list, then copy the code from the list.


2. Install SaleSmartly on ShopLine
(1) After logging in to ShopLine, in the Apps - 'Shop Management ' module, click ' Customize Code', then click ' Go to Use' to enter the custom code page, and then click 'Add Code' to enter the code editing page.
(2) On the code editing page, paste the JavaScript code into the ' Code content ' input box, set the basic information on the right, and click ' Add ' to successfully install.