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Instagram

Introduction

SaleSmartly provides a group posting feature on Instagram. Please refer to the following tutorial to quickly learn how to use SaleSmartly for group posting on Instagram.

Notice

You can only send group messages to customers who have contacted you on Instagram. You cannot send group messages to customers you have not communicated with!

 

Connect Your Instagram

Before sending mass messages, you need to integrate your Instagram into the SaleSmartly platform.

For the integration tutorial, please see: How to integrate Instagram?

 

Check the Contacts

Make sure your client list has Instagram contacts.
Check the contacts

 

Notice

Please make sure that the private messaging switch is turned on and the social media account status is valid.

Check the status

 

Create a Group Message

In [Group Plan] - [Mass Message] - [Create Plan] - select Instagram channel.
Create a Group Message

 

Bulk Message Settings

Plan Name: Enter the name of your current group messaging plan, which must not exceed 50 characters.

Send to: Select the customer you want to send to.

Send content: Fill in the content you need to send here, supporting pictures, videos, audio and video.
Bulk Message Settings

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Last modified: 2025-05-13Powered by