1. Function Introduction

After integrating TikTok business accounts into SaleSmartly, you can view, reply to, and comment on TikTok business account private messages in the SaleSmartly backend. You can also use SaleSmartly for automated services, group messaging, and customer management.

Note: According to TikTok's official policy, accounts in the United States, the United Kingdom, Switzerland, and the European Economic Area are temporarily not authorized for use!

2. Operation process

1. Authorize your account in the SaleSmartly integration

Before authorizing the account, please make sure that the TikTok account has been upgraded to a business account. If it has not been upgraded, you can log in to the TikTok account settings and change the account type to a business account!

Select TikTok Business Account in the SaleSmartly integration menu. After entering the TikTok Business Account integration list, click Add Account to start the integration. We will complete the account access by connecting to the TikTok Business Account API.

2. Click Authorize to agree to the authorization

3. After agreeing to the authorization, the integration will be successful

After turning on private messages and comments in the integrated TikTok business account, new messages and comments will be replyable in the online chat.