Package Introduction
Currently the system has a package version, namely Free version, Pro version, Max version and Custom version.
Social media accounts: Chat plugin, Messenger & Comments, Telegram Bot, Email, Instagram & Comments, LINE, WhatsApp API, WeChat Customer Service, Slack, VKontakte, WeChat for Business Cloud devices: WhatsApp App, Telegram App, TikTok App, Zalo App |
Free version
If you have fewer inquiries in the early stage and only need to manage one social media account and cloud device, you can choose the free version. The free version has a fixed reply quota. After exceeding this quota, users will not be able to reply. The quota will be reset on the 1st of the next month.
Pro version
The Pro version offers unlimited conversations, automated triggers, unlimited group messaging, and more translation quotas, making it the most popular version. This version also adds the ability to remove the SaleSmartly branding, channel diversion links, and exclusive chat links. If you don't need API integration, this version is perfect for you.
Max version
Unlock all benefits. If you need an API interface connection, you can choose the Max version.
The following are the interfaces opened by the Max version
(Click here to access our interface list)
Custom version
If you have larger product requirements, please feel free to contact us.
Core Concept
Team seats
The number of members is equal to the number of your customer service representatives. You need to add as many members as you have customer service representatives. One account can only be logged in on one computer and one mobile phone at the same time. If you log in on multiple computers at the same time, you will need multiple sub-member accounts.
(Pro and Max versions can be expanded for a fee, but the Free version cannot)
Social media accounts
Social media accounts are equal to the accounts you want to integrate and activate in the system. For example, if you have 10 Facebook homepages that you want to integrate into the system for sending and receiving messages, you will need 10 social media accounts. For example, if you now have 10 homepages, 10 emails, and 4 WhatsApp API numbers, you will need 24 social media accounts.
(Pro and Max versions can be expanded for a fee, but Free version cannot)
Number of cloud devices
Refers to the number of WhatsApp App, Telegram App, and TikTok App accounts that can be mounted on this platform. For example, if you have 2 WhatsApp accounts, 2 Telegram App accounts, and 2 TikTok App accounts that need to be integrated into the system, then a total of 6 cloud devices are required.
(Pro and Max versions can be expanded for a fee, but the Free version cannot)
Frequently asked questions
1. Can the package be changed at any time?
The package can be changed at any time. You can do this in the Cost Center - Change Package. The cost of changing the package is calculated based on your current package price and package expiration date.
Calculation formula: ((New package fee - Old package fee) * Number of days until the deadline / 30)