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How to Change Your Profile Avatar

1.1. Enter [Integration] - [Chat Plugin] - [Edit Plugin].

 

1.2. Find [Style Settings] - [Set Avatar] - [Merchant Logo], upload the avatar and click [Save] in the upper right corner to take effect.

 

1.3. Effect preview.

 

2. Modify the Robot Avatar

2.1. Enter [Integration] - [Chat Plugin] - [Edit Plugin].

 

2.2. Find [Style Settings] - [Set Avatar] - [Robot Avatar], upload the avatar and click [Save] in the upper right corner to take effect.

 

2.3. Effect preview.

3. Modify the Chat Plug-In Entry Style Avatar

The uploaded image cannot exceed 5 MB in size. The recommended image size is 60*60. Only JPG/JPEG/PNG/GIF formats are supported.

3.1. Enter [Integration] - [Chat Plugin] - [Edit Plugin].

 

Note

The entry icon needs to be closed to be collapsed, otherwise, it will not take effect!

 

4. Modify the Customer Service Member's Profile Picture

4.1. Enter [Set Up] - [Team] - [People Management] - click [Edit].

 

4.2. Click Upload Avatar to confirm.

 

4.3. Effect preview.

 

5. Modify the Platform Whatsapp API Number Avatar

5.1. Go to [Integration] - [WhatsApp API] - [Modify Data].

Please do not upload infringing images or duplicate images with other accounts, otherwise, there will be a risk of account closure!

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Last modified: 2025-08-20Powered by