How to Manage WhatsApp Message Templates

You can add your template in [Group Plan] – [WhatsApp API Template] – Add New Template. If the WhatsApp template you submitted is not approved, you can try the following methods.

1. Submit templates using variables

When creating a template, in addition to directly putting the text into the "Content", you can also use the "Parameters" function to change your keywords.

As shown in the figure below, you can add a "parameter" in the copy. After the keywords in the "parameter" are reviewed, you can change the "parameter" content to the keywords you actually need to send when sending.

When sending, go to [Mass Message] – [Create Plan] – [Filter Audience] – Select the template in the content to be sent.

Select a template with "parameters" and then directly change the original location for filling in the "parameters" in the red box to the information you need for group messaging.

2. Use official copywriting to guide users into the system and send automated real ads

This method requires the use of the "automation" function. You can use the "quick reply button" in the template, such as the "Yes" and "No" quick reply buttons in the picture below. And trigger it through keywords in "automation" and configure real advertising information. When the customer clicks the "quick reply button", the "automation" keyword triggers the automatic reply to the real advertising content.

Tutorial on using Automation: /docs/AnqfdJ