Changelog-2025.02.28

1. Cost Center Transparency

You can view it in [Cost Center] - [Order Details].

Use Case: After successfully modifying the package and renewing it in SaleSmartly, you can trace the package adjustment content through the order details.

2. Export Unassigned/Bot Sessions

In [Session Management], unassigned and robot sessions can be exported.

Use Case: Unassigned and robot conversations support the latest 10,000 data. Users can now easily export these conversation records for in-depth analysis to better understand customer needs and behavior patterns. This feature also makes it easier for the team to review and monitor the robot's performance and adjust the strategy in time to optimize the automation process.

3. Add Notes When Associating Social Media Account Components

A new account note function has been added to the [Select Social Media Account] component. This function has been applied in modules such as [AI Robot], [Automated Process], [Diversion Link], and [Team Management].

Use Case: By allowing users to add specific notes next to each social media account, it helps users quickly identify and distinguish different accounts and manage and operate accounts more efficiently. This clear identification can reduce confusion and errors, especially when dealing with multiple accounts, ensuring that the wrong account is not selected, and improving overall workflow efficiency and accuracy.

Add Notes When Associating Social Media Account Components

4. Telegram Bot and Personal Account Group Messaging Support Text and Picture Messages

In the Telegram bot and personal account of [Group Message], it is now possible to send pictures and text together in the same message.

Use Case: Users can send visual and text information in a single message, which not only enhances the expressiveness and appeal of the information, but also saves the recipient's time and helps them quickly obtain complete information. The following figure shows the effect of the picture and text message after group sending:

Telegram Bot and Personal Account Group Messaging Support Text and Picture Messages

5. DeepSeek AI Model Integration

SaleSmartly’s AI robot model now includes the DeepSeek tool, which can be integrated in the App Store and configured in the AI robot.

Use Case: After connecting to DeepSeek, the most popular AI tool on the market, SaleSmartly's AI robot model can not only provide deeper and more accurate data analysis, but also provide users with a wider range of choices to meet different needs and preferences, thereby optimizing decision-making and improving business efficiency.

6. Channel Account Exports

In [Integration], WhatsApp API, WhatsApp App, Telegram App, and TikTok App channels support exporting account information.

Use Case: By exporting accounts from these channels in batches, we can manage accounts more efficiently. For example, it can help us quickly identify and check which accounts have not been logged in, ensure that all accounts can operate normally as needed, and improve overall management efficiency and system security.

7. Bulk Blacklist Management

In [Customer List] - [Batch Operation], you can now add users to or remove users from the blacklist in batches.

Use Case: It can manage user information more efficiently. It not only saves time in processing a single user, but also improves the convenience of operation and management efficiency, making user management work smoother and more accurate.