How to Set Up a Custom Domain for Email Marketing (EDM) Campaigns-SaleSmartly-Help Center-SaleSmartly User Guide

1. Introduction

EDM mass messages are usually sent using public links, but due to the reception restrictions of public links, emails may not be sent or may be sent to the spam folder. To reduce the occurrence of such restrictions, you can try to bind your own second-level domain name as the sending link. This can effectively reduce the restrictions caused by sharing public links and increase the success rate of email sending.

Notice

If you have any questions about the operation, please consult SendCloud's online customer service on the right

2. Preparation

Install SendCloud (International Version) from the App Store and click to jump: https://help.salesmartly.com/docs/2kFOGv
Prepare your own domain name

3. Add a New Domain Name

Go to SendCloud (International Version) to log in to your account and click to jump: https://web.sendcloud.net/#/login

Please be sure to complete the preparations in step 2

In the left sidebar, click [Send Settings] - [Domain Name] - [Add Domain Name], enter your own domain name [Complete Creation]

Add Domain Name

4. Export Configuration

Find your domain name, click the [Settings] icon on the right, click [Export Configuration Information], and you will get an Excel file

Export Configuration

5. Domain Name Resolution

Go to your own domain name service provider console, enter [Domain Name Console] - [Domain Name List] - [Resolution]

The following demonstrates the steps to add resolution records for Alibaba Cloud domain names. For different domain name service providers, please refer to the actual domain name service provider's backend!

This platform does not provide information on how to add parsing records. You need to do it yourself or ask your own technicians to do it.

Domain Name Resolution

Add a parsing record

Add the corresponding parsing records to the exported configuration file in step 4. Add as many parsing records as there are records in the file. Please refer to the example in the figure below.

Type corresponds to: record type

Host record: host record

Configured record value: record value

Add a parsing record

Domain Name Resolution -3

6. Domain Name Verification

After adding the record, return to SendCloud backend to verify whether the resolution is successful. If the status is all green, it means it is successful. Otherwise, please refer to step 5 for domain name resolution.

Domain Name Verification

7. Fill in API_USER

Process 1, 2: Enter the creation page.

Process 3: Use the domain name of SaleSmartly's project name and project ID ( project name_project ID ) as API_USER.

Step 4: Select trigger email.

Step 5: Select your own domain name in the sending domain name.

Step 6: Track domain name changes to your own domain name.

Step 7: Check all tracking options and click Confirm to create.

The confirmed API_KEY and API_USER need to be copied and recorded for later use. They are only displayed once!

Fill in API_USER

8. Create a WebHook

Follow steps 1 and 2 to enter the creation page.
Step 3: Check all
Fill in the API_USER name in [ Step 7 ] to [ Process 4 ] "Specify API_USER"
In process 5, [Generated message Pos to Url] fill in the link below to create

https://api.salesmartly.com/client/webhook/send-cloud-log

Notice

The generated message is not allowed to have spaces or special symbols in the URL, otherwise, an error will be reported.

Create a WebHook

IX. Test Verification

After completing all the above steps, you can try to send a group email to verify. As shown in the figure, your domain name is displayed, indicating success.

Test Verification

Frequently Asked Questions:

1. How can I get my domain name email?

You apply for the domain name and domain name email by yourself, it is not provided by us. Please refer to step 2 for details.

2. How many email domain names can be configured?

Only one configuration is supported.