Introduction
SaleSmartly supports group messaging to contacts/groups in the WhatsApp APP.
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Notice It is not recommended to proactively send mass messages to customers who have not communicated with you, and there is a risk of official account suspension, so please use it with caution!!! |
Connect Your WhatsApp App
Before sending group messages, you need to integrate your WhatsApp app number into the SaleSmartly platform.
For the integration tutorial, please see: How to integrate WhatsApp App device?
Add/Import Contacts
In [Customer List] - Add Customer, add/batch import the WhatsApp customer information to be sent.
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Notice Please ensure that your social media account status is valid. |
Create a Group Message
In [Group Plan] - [Mass Message] - [Create Plan] - select WhatsApp APP channel.
Configure Your Campaign
- Plan Name: Enter the name of your current group messaging plan, which must not exceed 50 characters
- Plan Audience: Choose the list of customers you want to message
- Content: Fill in the content you need to send here, supporting pictures, videos, attachments, audio and video
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