Introduction
SaleSmartly provides a chat plugin group messaging function. Please refer to the following tutorial to quickly learn how to use SaleSmartly chat plugin's group message.
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warn It only supports mass messaging to customers who have actively contacted your chat plug-in. It is not possible to actively send mass messages to customers who have not communicated with you! |
Connect Your Chat Plugin
Before sending group messages, you need to integrate your chat plugin into the SaleSmartly platform. For the integration tutorial, please see:
Self-built website: How to add chat plugin to self-built website?
Independent station: How to integrate the chat plug-in on the independent station?
Check the Contacts
Please make sure that the customer list has a chat plugin contact.
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Notice Please make sure that the plug-in switch is turned on and the social media account status is valid. |
Create a Group Message
In [Group Plan] - [Mass Message] - [Create Plan] - select the Chat Plugin channel.
Bulk Message Settings
Plan Name: Enter the name of your current group messaging plan, which must not exceed 50 characters.
Send to: Select the customer you want to send to.
Send content: Fill in the content you need to send here, supporting pictures, attachments, videos, audio and video.
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