How to Create & Optimize WhatsApp API Message Templates for Broadcasts

You can add your template in [Group Plan] – [WhatsApp API Template].

If your submitted WhatsApp template is not accepted, you can try the following methods:

1. Use Dynamic Variables in Templates

When creating a template, in addition to directly putting the text into the "Content", you can also use the "Parameters" function to change your keywords.

As shown in the figure below, you can add a "parameter" in the copy. After the keywords in the "parameter" are reviewed, you can change the "parameter" content to the keywords you actually need to send when sending.

When sending, go to [Group Plan] – [Mass Message] – "Add New Template", select the WhatsApp API channel, filter the audience, and select "Template Message" in the content type. Select a template with "Parameters", and you can directly change the original "Parameters" in the red box to the information you need, and then send the message to the group.

2. Trigger Ads via Automation & Quick Replies

This method requires the use of the "automation" function in the software. You can use the "quick reply button" in the template, such as the "Yes" and "No" quick reply buttons in the picture below. And trigger it through keywords in "automation" and configure real advertising information. When the customer clicks the "quick reply button", the "automation" keyword triggers the automatic reply to the real advertising content.

Tutorial on using Automation: /docs/AnqfdJ

The test example is as follows: