SaleSmartly supports integration with LiveChat, WhatsApp, Facebook Messenger, TikTok, Instagram, Telegram, LINE, Email, VKontakte, WeChat. Whether it's a personal website, social media, or email, SaleSmartly can help you centrally manage all customer conversations. Next, let's explain how to integrate these accounts into SaleSmartly!
SaleSmartly unifies conversations from WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram, LINE, Email, WeChat, and more into one dashboard. Whether you’re managing a website, social profiles, or email campaigns, streamline all interactions effortlessly. Here’s how to integrate your channels:
1. Access Integration Settings
Method 1: When you log in to the system and enter the homepage, you can view all the channels that can be integrated. You can select the channel you want to integrate and click the integration button to operate.
Method 2: Find Integration directly in the left column and select the channel you want to integrate.
2. Integrated Account
Chat Plugin: How to Edit and Add a Chat Plugin? - SaleSmartly-Help Center-SaleSmartly User Guide
Independent Station: Independent Station-SaleSmartly-Help Center-SaleSmartly User Guide
Facebook: How to Integrate Facebook? - SaleSmartly - Help Center - SaleSmartly User Guide
Telegram Bot: How to Integrate Telegram Bot? - SaleSmartly-Help Center-SaleSmartly User Guide
Email: How to Integrate Email? -SaleSmartly-Help Center-SaleSmartly User Guide
Instagram: How to Integrate Instagram? - SaleSmartly - Help Center - SaleSmartly User Guide
LINE: How to Integrate LINE Official Account? -SaleSmartly-Help Center-SaleSmartly User Guide
WhatsApp API: Integrate WhatsApp Business API Number? (Third Party) - SaleSmartly - Help Center - SaleSmartly User Guide
WeChat Customer Service: How to Integrate WeChat Customer Service? - SaleSmartly-Help Center-SaleSmartly User Guide
Slack: How to Integrate Slack? - SaleSmartly - Help Center - SaleSmartly User Guide
WhatsApp App: How to Integrate WhatsApp App Device? - SaleSmartly-Help Center-SaleSmartly User Guide
TikTok: How to Integrate the TikTok App - SaleSmartly - Help Center - SaleSmartly User Guide
Telegram: How to Integrate Telegram App Device? -SaleSmartly-Help Center-SaleSmartly User Guide
VKontakte: VKontakte-SaleSmartly-Help Center-SaleSmartly User Guide
3. Check Your Channel Information
After the integration is complete, information from all channels will be aggregated into [Live Chat], where you can view and manage all information.
You can also filter by information type, account type, member, or group to more easily find the relevant information you need.
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