How to Integrate WeCom

1. Introduction

Integrating your WeCom (Enterprise WeChat) accounts with SaleSmartly allows you to manage multiple WeCom accounts from a single platform. Your team can handle customer messages from multiple WeChat accounts without switching platforms, thereby boosting service efficiency and team collaboration.

 

2. Step-by-Step Guide

2.1 Add WeCom Account

Log in to your SaleSmartly dashboard, go to [Integration], select [Enterprise WeChat], and click [Add Corporate WeChat].

 

You’ll be redirected to the third-party platform  JUHEBOT  (https://juhebot.com/salesmartly/), where you’ll connect your WeCom account to the SaleSmartly system for centralized messaging and management.

 

2.2 Register a JUHEBOT Account

Click [Create Account] to jump to the  JUHEBOT  (https://juhebot.com/salesmartly/).

 

Visit the JUHEBOT official website and contact their support team for assistance with account registration.

 

After successful registration, log in to the JUHEBOT dashboard and connect the WeCom account you want to integrate.

 

2.3 Retrieve and Enter Configuration Info in SaleSmartly

In the JUHEBOT dashboard, locate the WeCom account you’ve just connected. Copy the corresponding Device ID.

 

Return to the SaleSmartly integration settings page and paste the Device ID into the corresponding field.

 

Then in JUHEBOT, navigate to [Open Platform] > [API Application]. Copy the App Key and App Secret of your application.

 

Return to the SaleSmartly dashboard and paste the App Key and App Secret into their respective input fields.

 

2.4 Complete the Integration

Check that the Device ID, App Key, and App Secret you entered in SaleSmartly are correct. Once confirmed, click [OK] to complete the integration. Your WeCom account is now successfully connected to SaleSmartly.