WhatsApp API Number Packages: Setup, Compliance & Best Practices

1. Introduction

This guide explains WhatsApp API number packages available on SaleSmartly, simplifying setup by pre-registering numbers (via third-party partners) to eliminate manual application hassles. Learn to choose, purchase, and deploy packages while adhering to WhatsApp’s strict messaging policies.

 

2. Types of Number Packages

2.1. What is a number package?

To facilitate customers to quickly use WhatsApp business API numbers and reduce the number of customers having to apply for registration themselves, SaleSmartly purchases numbers through a third party for customers to purchase and use.

 

A number package in the system refers to the numbers included in the same BM account. It is divided into the following four categories according to the content of the number package:

• Single number package

A phone number is bound to a BM ( Facebook Business Manager ) account.

• Double number package

It means binding 2 phone numbers under the BM ( Facebook Business Manager ) account.

• Number template package

It means that one phone number is bound to a BM ( Facebook Business Manager ) account and it has one variable template.

• Double number template package

It means that 2 phone numbers are bound to the BM ( Facebook Business Manager ) account, and there are 2 variable templates.

 

The following is an example of a parameter template:

{{1}} is a parameter

Please note that these are just some sample templates. The actual template content is based on the purchase and will not be randomly selected from these 4.

1: Mate! {{1}} ! Here is your confirmation message:{{1}}, thank you!
2: Howdy! {{1}} , I sincerely thank you for your support and wish you peace and health!

3：HI!{{1}}!Here is your confirmation message: {{1}} , thank you!

4：How's the form, {{1}} , I sincerely thank you for your signup and wish you peace and health!

 

To ensure your group messaging goes smoothly, please note the following points:

1. Avoid using WS individual number test: Do not use WS individual number test to send messages to each other. If you need to test, please embed your own number into the list you are going to send. For example, you can add or import your own number into the customer list, and then test the API number group. Otherwise, it will be easy for the official to detect whether the copy is in violation of the rules, which may cause your template to be restricted.

2. Link usage specifications: When sending template messages, it is forbidden to include links in the parameters, especially contact links (such as contacting a certain WS number). If you need to include a link, you can use a short link live link tool. The length of the link is irrelevant (search it on Google). If you insist on putting a contact link, it is recommended to put the contact ID (WS pure numeric mobile phone number) and try to send 250 messages at a time. Otherwise, such messages will easily be blocked by the official account. Basically, it will be blocked as soon as it is sent!

3. Group messaging compliance: Any group content messages must comply with the WhatsApp Business Platform Specific Terms (click to jump) , please read the official policy carefully! If you violate the WhatsApp Business Messaging Policy, the official has the right to terminate your account, and the official may prohibit you and your organization from using any WhatsApp products and services in the future!

The parameter template can replace its content when used. The usage is as follows:

 

2.2. How to purchase a template number package

Click [Integration]-WhatsApp API and then click Add Number to open the purchase page. Select the type and quantity of number package you want to purchase on the page, then agree to the agreement to complete the purchase.

You can only purchase 5 number packages of the same number package type at a time. If you need to purchase more than one, you need to purchase multiple times.

 

2.3. How to use after purchase

After purchasing the number, you can view it in the [Integration] - [WhatsApp API] list. If you have purchased a template number package, you need to click refresh in the [Group Message Plan] - [WhatsApp API] template. After the refresh, the purchased template will be displayed in the list.

For how to send group messages, please see: Click here to jump

Regarding the issue of charges during number usage: Click to jump

Regarding the issue of number reduction and blocking: Click to view the reason for account blocking

 

3. Frequently Asked Questions

3.1. Can I see the contents of the template in advance?

Yes, you can only see the template content of dual number packages and template number packages. The dual number package template only has the official default Hello World template, and the official default Hello World template cannot be used for mass messaging customers, and the official will ban it!

The variable template content is random. You can preview the variable template content before purchasing.

 

3.2. Can I add photos or other content when I purchase a template number package?

No, the templates have been reviewed and approved, and you cannot add photos or other content. However, you can modify the text variables in the template to determine the actual content you send.

 

3.3. What are the number package template types?

The number package template type is a marketing template. For template type descriptions, please refer to the official description: Click here to jump

 

3.4. What does variable template mean?

This template has a parameter variable. You can modify this parameter variable to your copy.

Mate! {{1}} ! Here is your confirmation message:{{1}}, thank you!

As shown above, {{1}} is a variable parameter, you can modify it to the text you want to send.